What are the responsibilities and job description for the Check Out Coordinator position at Southeastern Dermatology?
Our thriving dermatology practice needs a Medical Check-out coordinator who can take over the administrative duties involved with coordinating and scheduling patient and physician schedules as well as patient check-in, check-out and office organization. We’re looking for a professional who believes that patients should be treated as people rather than numbers in a file, and who understands the value of compassionate service. This is the face of our practice. The job includes significant amounts of multi-tasking, but the ideal candidate will know when to slow down, look patients in the eye and provide personalized service. Must be willing/able to travel to satellite office on a weekly basis.
Tasks:
- Process payments from patients for co-pays and uninsured visits
- Schedule appointments for new and recurring patients based on Physician and PA/NP availability
- Responsible for selling product
- Maintain hard copy patient records as well as the files stored in our EHR
- Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
- Act as a back-up to answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs yourself
- Provide patients with support and guidance as needed
Skills and Requirements:
- High school diploma/GED required (Associate degree preferred)
- 3 years’ recent experience in medical office administration
- Familiarity with EMR a plus
- Ability to handle a fast-paced environment and prioritize tasks based on importance
- Excellent communication and problem solving skills
- Familiarity with Microsoft Office and desktop publishing software
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 36 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Free parking
- Health insurance
- On-the-job training
- Paid time off
- Uniform allowance
Medical Specialty:
- Dermatology
Schedule:
- Monday to Friday
Ability to Commute:
- Knoxville, TN 37922 (Required)
Ability to Relocate:
- Knoxville, TN 37922: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20