What are the responsibilities and job description for the Grocery Store Operations Manager position at Southeastern Grocers?
Job Description
The Front-End Specialist will increase customer confidence and loyalty by providing accurate, fast and friendly customer service and execution of front end processes. This role will satisfactorily resolve customer and cash concerns or escalate them to a higher authority if necessary.
Responsibilities
- Responsible for handling customer transactions accurately and efficiently
- Provide excellent customer service and handle customer complaints professionally
- Responsible for maintaining a clean and organized store environment
Requirements
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- A high level of attention to detail and accuracy
- The ability to work effectively under pressure
- A positive attitude and a commitment to delivering exceptional customer service
