Demo

Marketing Specialist - Liaison

Southeastern Integrated Care LLC
Morehead, NC Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 4/19/2025

Job Description

Job Description

About Company :

We are looking for mission driven professional leaders who want to be part of a collaborative and dynamic team. Regardless of title, you will be a vital member and leader of a powerful team. Southeastern Integrated Care is dedicated to providing quality care and support to individuals struggling with behavioral health disorders , substance use disorders, and chronic medical conditions. By joining us, you would have the opportunity to make a significant impact on the lives of those in need, helping them on their journey to recovery, and improved mental well-being. We pride ourselves on having a team of committed and highly trained professionals who are passionate about making a difference in the field of behavioral health, substance use disorders, and chronic care . Working alongside such a team would foster a collaborative environment where you can exchange knowledge, share experiences, and learn from one another, ultimately enhancing your expertise and professional growth. Our supportive and empowering culture allows for us to provide cutting edge care and innovative treatment approaches

We are a company that provides our team members with a quality and comprehensive onboarding experience, amazing supervision and coaching, paid educational and training opportunities, and opportunities for advancement within our organizations. We believe that our team is number one, comes first, and that the clients and patients we serve are our number one priority. If you are a highly skilled professional with a leadership mindset, Southeastern Integrated Care is the ideal place for you to thrive, and make a difference. Our competitive salary, paid healthcare benefits options, matching 401k plan, bonus and stipend structures afford you and your family the financial support needed for you to focus on saving lives and providing the best opportunity for our clients to reach their maximum potential. If this is the type of environment you choose to work in, then Southeastern Integrated Care has a place for you.

Summary :

Under the supervision of the Executive Director, the Marketing Specialist / Liaison provides a vital role in educating the public regarding Behavioral Health and Substance Use Services, the philosophy of the program, reimbursement issues and criteria, and the referral process. The Marketing Specialist / Liaison fosters relationships with all resources in the community and becomes a liaison between the agency and those resources and provides feedback to the agency. This role is a vital component in ensuring appropriate referrals are received and taken.

Essential Duties and Responsibilities :

  • Acts as liaison between SEIC and the referral sources within the community
  • Develop and implement business plan for relationship management of agency referral accounts
  • Conducts community education seminars, workshops, in-services as needed
  • Makes visits / calls to referral sources providing behavioral health education and conducting related presentations
  • Visits educational institutions, churches, businesses, etc. to provide educational programs when requested
  • Identify and utilize cultural and community resources. Establish and maintain relationships with identified service providers
  • Assist with the development and maintenance of a superior customer service program
  • Assists in recruitment activities and orientation for new staff as needed
  • Assists in conducting market research activities to identify targeted populations and to identify the appropriate media for distribution of promotional information
  • Works with the Executive Director to coordinate media costs and assist with development of printed promotional materials, i.e., brochures, etc.
  • Performs other duties as requested

Supervisory Responsibilities :

None.

Qualifications :

Education / Experience

  • Minimum Associate Level degree in Human Service or Business-related field
  • Three years’ experience in Customer Service / Sales related position
  • Two (2) years’ recent related experience in mental health and primary care practice, substance use, or an equivalent combination of education, training and experience.
  • Required Skills / Abilities

  • Must be self-directed and motivated, an enthusiastic individual with an attitude of high-quality customer service
  • Knowledge of marketing media and experience with managing social media related engagement
  • Experience in public speaking, teaching, or training
  • Ability to speak in front of groups and / or interact with the media
  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community
  • Ability to create, compose and edit written materials
  • Working knowledge of a variety of computer applications helpful
  • Knowledge of community related mental health and substance abuse needs
  • Knowledge of community, social and mental health resources in Robeson and surrounding counties.
  • Certificates, Licenses, Registrations

  • Valid driver’s license (this is a condition of employment) including personal vehicle insurance coverage.
  • Must maintain proficiency in company sponsored training and certifications and privileges if required.
  • Work Environment :

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    The work is typically performed in an office environment, with a moderate noise level.

    Physical Demands :

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Movements including but not limited to prolonged periods of sitting at a desk and working on a computer, occasional standing, walking, bending, and reaching are required.
  • Regularly required to use hands to handle or feel; talk; see; and / or hear. Specific vision abilities required by this job include close vision and color vision.
  • Must be able to lift up to 15 pounds at all times.
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