Outpatient Therapist CCA

JOB SUMMARY:

As a licensed therapist specializing in mental health and/or substance abuse services, skill in performing work though observation, interviews, and tests, to get information about patients is required. Based on his/her observation this professional must be able to determine the right type of treatment for the patient. Provide counsel with emphasis on prevention. Work with individuals and groups to promote optimum mental health. May help individuals deal with addictions and substance abuse; family, parenting, and marital problems; suicide; stress management; problems with self-esteem; and issues associated with aging and mental and emotional health.

Essential Job Duties and Responsibilities:

Provide individual and/or family counseling to clients referred to you by SEIC intake and CCA team only.

• Comply with Clinical Coverage Policy No. 8C NCAC.
• Assure all progress notes are completed within 24 hours of services delivered.
• Assure PCP/Treatment Plan is completed within 15 days of first service.
• Provider will not conduct independent CCA, but provide care initiate PCP based on recommendations from CCA conducted by SEIC staff.
• Comply with SEIC EMR requirements.
• Comply with SEIC training requirements.
• Assure all clients referred by SEIC with recommendations for Peer Support Team Services is supported and documented in your PCP/Individualized Plan of Care.
• Asure all UM and authorization information is documented to substantiate medical necessity for outpatient behavioral health services.
• Clients will be scheduled through SEIC EMR scheduling system.
• Clients will be referred to higher level of care as indicated and when medically necessary.
• Therapist will see both children and adults within the scope of their licenses for substance use and behavioral health disorders.
• Coordinate with primary care provider and SEIC case management team as required; Abide by all State and Federal regulations, legislation, or requirements that the Facility be subject to including HIPAA and 42 CFR Part 2.

Required Skills and Abilities:

Ability to listen and talk to clients to understand their problems

• Knowledge and skill in counseling clients and helping them make informed decisions about themselves, their lives, and relationships
• Expertise in educating patients on how to analyze their problems and make informed decisions about themselves that would help them deal with the problem
• Ability to make use of a number of therapeutic measures to address issues and carry out mental health evaluation and risk assessment of patients as and when required
• Monitor treatment of patients by maintaining accurate records and documentation.
• Complete documentation in a timely manner and provide appropriate documents as required by other professionals for further treatment of the individual
• Ability and willingness to schedule client appointments, either at home or in the community, when the client is unable to travel to the office
• Maintain confidentiality of records relating to clients' treatment.
• Encourage clients to express their feelings and discuss what is happening in their lives, and help them to develop insight into themselves and their relationships.
• Guide clients in the development of skills and strategies for dealing with their problems.
• Prepare and maintain all required treatment records and reports.
• Counsel clients and patients, individually and in group sessions, to assist in overcoming dependencies, adjusting to life, and making changes.
• Act as client advocates in order to coordinate required services or to resolve emergency problems in crisis situations.
• Assist in the development and implementation of treatment plans based on clinical experience and knowledge.
• Collaborate with other staff members to perform clinical assessments and develop treatment plans.
• Evaluate clients' physical or mental condition based on review of client information.
• Meet with families, probation officers, police, and other authorized parties in order to exchange necessary information during the treatment process.
• Refer patients, clients, or family members to community resources or to specialists as necessary
• Counsel family members to assist them in understanding, dealing with, and supporting clients or patients.
• Evaluate the effectiveness of counseling programs and clients' progress in resolving identified problems and moving towards defined objectives.
• Plan, organize and lead structured programs of counseling, work, study, recreation and social activities for clients.
• Modify treatment activities and approaches as needed in order to comply with changes in clients' status.
• Learn about new developments in the field by reading professional literature, attending courses and seminars, and establishing and maintaining contact with other community agencies.
• Discuss with individual patients their plans for life after leaving therapy.
• Gather information about community mental health needs and resources that could be used in conjunction with therapy.
• Monitor clients' use of medications.
• Supervise other counselors, including provisionally licensed staff, professionals, and paraprofessionals.
• Plan and conduct programs to prevent substance abuse or improve community health and counseling services.
• Facilitate workshops and courses about mental health issues.

Knowledge Requirements

Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources.

Comprehensive knowledge of North Carolina’s mental health/substance abuse/developmental disabilities state plan, and of current trends and methods employed in the care, treatment, habilitation, and evaluation of clients.

Skill Requirements:

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Service Orientation - Actively looking for ways to help people.

Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Speaking - Talking to others to convey information effectively.

Time Management - Managing one's own time and the time of others.

Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Information Technology – Knowledge and use of, or ability to learn, basic keyboarding skills, including use of the Internet and Windows based computer systems

Ability Requirements:

Oral Expression - The ability to communicate information and ideas in speaking so others will understand

Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.

Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Speech Clarity - The ability to speak clearly so others can understand you.

Inductive Reasoning -The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Speech Recognition - The ability to identify and understand the speech of another person.

Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.

Written Expression - The ability to communicate information and ideas in writing so others will understand. Written Comprehension - The ability to read and understand information and ideas presented in writing.

Near Vision - The ability to see details at close range (within a few feet of the observer).

Job Activities:

Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.

Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written and electronic form.

Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources

Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used.

Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.

Monitor Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Occupational Certificates/Licenses

North Carolina Driver's License

Educational/Vocational Preparation

Master's Degree in psychology, social work or counseling and preferred three year’s experience; preferably post- Master’s in the mental health services field.

Training

• CPR/First Aid, including Seizure Management
• Confidentiality/HIPAA/Client Rights
• Medication Administration, if applicable for job specific duties
• Person-Centered Thinking
• Blood Borne Pathogens/Infectious Disease
• Cultural Diversity/Sensitivity/Competency
• Workplace Safety
• EPBI