What are the responsibilities and job description for the Sales Support Specialist position at Southeastern Laundry Equipment Sales?
Southeastern Laundry Equipment Sales located in Marietta, GA is hiring a Sales Support Specialist! Southeastern Laundry Equipment Sales has been the Southeast’s premier distributor of industrial and coin laundry equipment since 1976. We provide sales, leasing, servicing, and parts for laundry equipment in a variety of industries. Our seven core values drive us in all we do:
- Respect
- Integrity
- Ownership
- Team First
- Positivity
- Innovation
- Excellence
Job Description:
We are seeking a dynamic and detail-oriented Sales Support Specialist to join our growing team. The ideal candidate will play a crucial role in providing administrative support to our sales department, ensuring smooth operations, and contributing to the overall success of the sales team. If you are organized, customer-focused, and thrive in a fast-paced environment, we want to hear from you.
Responsibilities:
Sales Support – Provides customer service support and provides daily administration support by taking phone calls from customer, communicating feedback from customers to sales team, check emails, assist with sales procedures, entering and tracking data in sales databases.
- Provide administrative & customer service support to the sales team & client base, including order
processing, taking phones calls, CRM entry, assist with sales procedures, reporting, and data entry.
- Communicate with customers to gather necessary information and resolve inquiries.
- Coordinate and schedule appointments, meetings, and travel arrangements for the sales team.
- Prepare and maintain sales reports, presentations, and documentation.
- Collaborate with various departments to streamline processes and enhance overall efficiency.
- Assist in the development and execution of sales strategies and campaigns.
- Manage and update customer databases and ensure accuracy of information.
- Handle incoming calls and emails, directing inquiries to the appropriate team members.
- Monitor and manage inventory levels to support sales activities.
Qualifications:
- Previous experience in sales support, customer service, or a related field is preferred.
- Strong organizational and multitasking skills with keen attention to detail.
- Excellent communication skills, both written and verbal.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to work collaboratively in a team-oriented environment.
- Familiarity with CRM software is a plus.
- Proactive problem solver with a positive attitude.
Education and Experience:
- High school diploma required; Associate’s or Bachelor’s degree is a plus.
- 2 years of experience in a sales support or administrative role.
Benefits:
· 401(k)
· 401(k) matching
· Dental insurance
· Disability insurance
· Flexible spending account
· Health insurance
· Life insurance
· Paid time off
· Vision insurance
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $45,000 - $60,000