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Web and Digital Media Manager - Crystal Bridges Museum of American Art - Bentonville, AR
Position Title : Web and Digital Media Manager
Position Type : Full-Time
FLSA Classification : Exempt
Division : Web and Digital Media
Department : Marketing and Communications
Reports to : Web and Digital Media Director
Position Summary
The Web and Digital Media Manager is responsible for the day-to-day management, development, and optimization of the Crystal Bridges and the Momentary websites and related digital platforms. This role ensures that the museums online presence is engaging, accessible, and aligns with its mission to educate and inspire a diverse audience. The Web and Digital Media Manager will work closely with various institutional departments, including curatorial, educational, brand strategy and communications, and IT, to maintain and enhance the digital user experience.
Under the direction of the Digital Strategy Director, The Web and Digital Media Manager is a key strategist and tactician who helps to drive and build processes and governance standards in support of short- and long-term needs and to advance the institution’s overall digital strategy.
- Provide daily management of the museum’s website, digital signage, and other platforms, including content updates, maintenance, troubleshooting, security issues, and coordinating with external vendors and partners when needed.
- Proactively plan, prioritize, and strategize web and digital media needs in collaboration with the Web and Digital Media Director, while managing cross-departmental projects and setting timelines and resources for implementation.
- Develop and maintain processes for handling maintenance requests using a ticketing system, while attending meetings to address requirements and propose solutions for web and digital media projects.
- Identify opportunities to improve user experience, streamline processes, and optimize performance, collaborating regularly with IT teams and other departments across all levels.
- Stay updated on industry best practices, compliance standards, and regulations, and contribute to evaluating and improving web and digital media efforts through reporting and continuous assessment.
- Design and provide in-house training on systems used by the institution as needed and / or assigned
Essential Qualifications Education, Training :
Skills and Abilities :
Physical Demands and Work Environment :
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Sitting or leaning while on post will not be permitted.
All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and background check. In addition, you will need to provide proper identification verifying your eligibility to work in the United States on your first day of work.
Crystal Bridges is an equal opportunity employer committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities, and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate.
Apply Here : J-18808-Ljbffr
