What are the responsibilities and job description for the Member Service Representative position at SOUTHEASTERN OHIO CREDIT UNION?
Southeastern Ohio Credit Union is looking for a personable and friendly person with a strong work ethic to join our team of skilled MSR’s. We are looking for someone who is computer literate and professional with a background in customer service.
Responsibilities
- Perform teller services to our members, which includes cashing checks, processing deposits, withdrawals and loan payments.
- Understand and comprehend all compliance policies and procedures.
- Balance cash drawer every day.
- Provide excellent customer service to members.
- Assist in loan applications.
Summary
As a Member Service Representative, you will be a vital part of our team, specializing in providing exceptional customer service in the banking and financial services sector. Your core skills in banking, customer service, and cash handling will be essential in assisting members with their financial needs. With premium skills in financial sales, fraud prevention, and relationship management, you will excel in promoting our financial products and services while ensuring member satisfaction. Your relevant skills in cash management and financial software will further enhance your ability to deliver efficient and accurate service. Join us in this role to make a positive impact on our customers' financial well-being.
Qualifications
- Strong customer service skills with a background in banking and financial services
- Proficiency in basic math and financial transactions, including cash handling and debits/credits
- Experience in financial sales and relationship management
- Knowledge of fraud prevention
- Familiarity with cash management, retail math, and financial software
- Computer literacy and proficiency in using relevant software
- Excellent communication and interpersonal skills for customer interactions
Job Type: Full-time
Pay: $13.00 - $15.50 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Schedule:
- Monday to Friday
Application Question(s):
- Are you willing to work at any of our other locations if needed?
Education:
- High school or equivalent (Preferred)
Experience:
- Cash Handling: 1 year (Preferred)
Location:
- Cambridge, OH 43725 (Preferred)
Ability to Relocate:
- Cambridge, OH 43725: Relocate before starting work (Preferred)
Work Location: In person
Salary : $13 - $16