What are the responsibilities and job description for the Quality Assurance Manager position at Southeastern Printing?
Job Summary
At Southeastern Printing, we are seeking a highly skilled Quality Assurance Manager to oversee the development and implementation of quality control systems and procedures that ensure compliance with regulatory requirements and industry standards.
Key Responsibilities:
- Develop and implement quality control systems and procedures to ensure compliance with regulatory requirements and industry standards.
- Establish and maintain quality assurance objectives and key performance indicators (KPIs) to measure effectiveness and efficiency.
- Conduct regular inspections and audits of products, processes, and procedures to identify areas for improvement and ensure adherence to quality standards.
- Analyze data and performance metrics to identify trends, root causes of quality issues, and opportunities for corrective and preventive actions.
- Collaborate with cross-functional teams, including production, engineering, and customer service, to address quality-related issues and drive continuous improvement initiatives.
- Lead and mentor quality control team members, providing guidance, training, and support to ensure their professional development and performance excellence.
- Manage the documentation and record-keeping process for quality control activities, including maintaining quality records, reports, and certifications.
- Coordinate with external auditors, regulatory agencies, and customers during quality inspections and audits to demonstrate compliance and resolve any issues or concerns.
- Stay abreast of industry trends, best practices, and regulatory changes related to quality management and incorporate relevant updates into quality control systems and procedures.
- Participate in the development and implementation of quality-related projects, such as new product launches, process improvements, and supplier qualifications.
Requirements:
- Bachelor's degree in quality management, engineering, industrial technology, or related field; advanced degree or professional certification (e.g., Six Sigma, ASQ Certified Quality Manager) preferred.
- Proven experience (5 years) in quality control management or a related role within a manufacturing, production, or service environment.
- Strong knowledge of quality management principles, methodologies, and tools, such as Six Sigma, Lean Manufacturing, Statistical Process Control (SPC), and Root Cause Analysis (RCA).
- Proficiency in quality management systems (QMS) software, data analysis tools (e.g., Minitab, JMP), and Microsoft Office Suite.
- Excellent communication skills, with the ability to effectively collaborate with cross-functional teams, communicate complex technical concepts to non-technical stakeholders, and influence decision-making processes.
- Demonstrated leadership abilities, including team-building, coaching, and conflict resolution skills.
- Exceptional attention to detail, analytical thinking, and problem-solving capabilities.
- Strong organizational skills, with the ability to manage multiple priorities and projects simultaneously in a fast-paced environment.
- Knowledge of regulatory requirements and quality standards applicable to the industry (e.g., ISO 9001, FDA regulations) preferred.
