What are the responsibilities and job description for the Scale Attendant - Part Time position at Southeastern Public Service Authority?
Nature of Work
Operates scale recording device that records truck weights, recording required data that is not automatically recorded, and screening truck loads for unauthorized waste.
To be considered for this position, please go to our SPSA website and complete our online application: www.spsava.gov
Job Duties: Accurately weighs trucks and processes transactions; including entering codes, truck identification information, customer account number, and waste type, and properly posting payment. Manually records information in logs as needed.
Ensures scales and recording devices are operating properly. Reports scale malfunctions to the Supervisor.
Reroutes trucks for examination of loads and screens truck loads for hazardous or unauthorized waste.
Reports hazardous or unauthorized waste to the site supervisor.
Processes credit card payment and ensures balances are correct at the end of each shift.
Informs customers of disposal policies and proper disposal procedures.
Receives and handles phone calls and face-to-face interactions in an efficient, professional, and friendly manner. Provides useful directions and information to user clientele.
Deals effectively with varying rate structures and load compositions.
Performs other duties as needed and/or required.
Knoweldge, Skills, and Abilities Required to Perform the Job
Knowledge of Paradigm computer system.
Knowledge of tipping fees and data codes.
Knowledge of the operation of the SPSA scale facilities.
Ability to make simple mathematical computations.
Ability to operate a ten-key adding machine.
Ability to perform computerized data entry accurately and rapidly.
Ability to trouble-shoot minor data processing problems.
Ability to perform credit transactions.
Ability to communicate effectively both orally and written.
Skill in interpersonal relations and the exercise of good judgment and discretion in order to deal effectively with employees, vendors, customers, government officials, and the general public.
Skill in operating a computer for inquiries and data entry, and in operating a ten-key adding machine.
Minimum Qualifications
Any combination equivalent to high school graduation and one year demonstrated experience in data entry, scale operation, and/or cashiering.
Elements of this position may vary based on location assigned.
Must be able to perform all the essential functions of the job.
Accountabilities
- Accurately weighs and records data utilizing proper data codes, vehicle identification information, and customer information in a timely and efficient manner. Enters appropriate truck load data and codes into computer system generating credit transaction tickets which are recorded accurately and distributed to customers and the proper SPSA department in a timely and efficient manner. Processes credit card transactions and ensures balances are correct at the end of each shift. Ensures scales and recording devices are operating accurately.
- Processes customer transactions smoothly and efficiently, keeping traffic moving efficiently while maintaining excellent levels of accuracy. Effectively deals with varying rate structures and load compositions. Accurately identifies various load compositions and screens trucks for hazardous or unauthorized waste. As needed, reroutes trucks for examination of load without unnecessarily disrupting traffic flow.
- Willingly rotates among various SPSA work locations, as schedules, vacancies, and operational needs require. Adapts well to these changes, providing excellent customer service regardless of location, and maintaining courteous and professional relationships with all customers and employees encountered.
- Receives and handles phone calls and face-to-face interactions in an efficient, professional, and friendly manner. Provides useful directions and information to user clientele. Informs customers of proper disposal policies and procedures in an efficient and professional manner.
- Treats all customers in a pleasant, considerate, and efficient manner. Maintains clear and concise communication, and courteous, professional relationships with co-workers, other SPSA employees at all levels of the hierarchy, and external customers.
- Follows SPSA policies and procedures. Demonstrates SPSA’s mission statement and shared values in daily actions, service, appearance, and attitude. Represents the department in a manner which demonstrates pride, competence, integrity and professionalism.
- Informs customers of proper disposal policies and procedures in an efficient and professional manner. Maintains clear and concise communication, and courteous, professional relationships with SPSA employees at all levels of the hierarchy, government officials, vendors, and external customers. Exhibits skill in interpersonal relations and the exercise of good judgment and discretion in order to deal effectively with people of diverse backgrounds and experience levels.
Position Status:
Open
Location:
Able to work different locations.
Location 2:
Virginia Beach, Chesapeake & Norfolk
Starting Between:
$18.31 - Per Hour
Shift:
Various Days & Hours Day Shift
All applicants must read the form as part of the application process
Essential Functions
- Mental, Physical & Equipment Requirements
- % of TimeOperate scale recording device that records truck weights, data entry and transaction processing.
Mental ability to read, write, and comprehend. Requires finger dexterity, ability to maintain sitting position for eight hours and to work in small spaces. Ability to operate and interpret instructions. Ability to process credit card transactions ensures balances are correct at the end of each shift Verbal communication skills and ability to relay information to the public, peers, and supervisors.45%Customer relationsAbility to deal with the public in a pleasant, considerate, and efficient manner while maintaining a controlled temperament under sometimes adverse conditions. Requires some standing and stretching to check vehicles and pass out tickets and information pamphlets.45%Marginal Functions
- Mental, Physical & Equipment Requirements
- % of TimeAnswering telephone
Mental ability, finger dexterity, and ability to answer incoming calls and transfer such calls to proper extension.8%Keeping work area clean. Requires physical ability to stand, walk, stoop, and do general cleaning in the scalehouse (sweeping, moping, cleaning windows, and counter tops, and emptying waste baskets).2%RemarksNOTE: Work is performed in an area where tractor trailers come and go very close by throughout the entire shift. Depending on wind direction, this activity can bring dust and exhaust fumes in through the open window of the Scale House to where the Scale Attendant is located. During seasons of extreme heat and extreme cold, it can be difficult to regulate the temperature inside the Scale House.
Job Type: Part-time
Pay: $18.30 - $22.88 per hour
Expected hours: No more than 29 per week
Shift:
- Day shift
Application Question(s):
- Able to work a full 8 hour shift 3 days a week?
Experience:
- Data Entry: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- Chesapeake, VA 23320 (Required)
Ability to Relocate:
- Chesapeake, VA 23320: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $23