What are the responsibilities and job description for the Executive Manager of Customer Experience position at Southern Air Heating Cooling & Plumbing?
Role Overview
The General Manager will play a critical role in shaping the future of Southern Air Heating Cooling & Plumbing. As a leader in the home services industry, we are seeking a highly motivated and experienced professional to join our team.
Key Responsibilities
- Develop and execute strategies to drive revenue growth and improve profitability.
- Lead a high-performing team to deliver exceptional customer service and support.
- Maintain strong relationships with employees, customers, and stakeholders.
- Monitor and analyze key performance metrics to inform business decisions.
Requirements
- Proven leadership and management experience in the home services industry.
- Excellent communication, interpersonal, and problem-solving skills.
- Able to adapt to changing business needs and priorities.
- Strong analytical and strategic thinking skills.
What We Offer
- Competitive base salary and commission structure.
- Comprehensive medical, dental, and vision insurance package.
- 401K matching program.
- Generous paid time off and holidays.
