What are the responsibilities and job description for the General Manager position at Southern Air Heating Cooling & Plumbing?
Overview
The General Manager of Southern Air of Ruston will oversee all aspects of a location’s day-to day operations, financial activities, and people- both customers and employees. The individual will drive growth, performance metrics, create culture and develop all staff and management, constantly striving to be a world-class operator and helping others to do the same.
Why join our team:
We care for our employees' well-being and structure our company so that our front-line employees are rewarded appropriately for their hard work.
- Uncapped Pay Potential
- Medical, Prescription, Dental, Vision Insurance
- Disability and Term Life Insurance
- Matching 401(k)
- On-going training & development and growth opportunities
- Paid Holidays
- Paid Time Off (PTO)
Who We Are:
We are a family-owned and operated company with a small business feel but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.
We prioritize our employees and welcome you to the family through on-going training and unmatched rewards, like full benefits, and a matching 401(k). With no salary cap, your effort determines your paycheck!
If this sounds like the perfect fit for you, apply today!
We are an Equal Employment Opportunity Employer
Job Type: Full-time
Salary: $110,000- $130,000.00 per year
Benefits:
- Matching 401(k)
- Health Insurance
- Dental and Vision Insurance
- Life and Disability Insurance
- Paid Time Off
- Ongoing Training and Development
Ability to commute/relocate:
- LOCATION: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Responsibilities
Financial:
- Development and execution of strategy producing revenue
- Impacts and increases key metrics including conversion percentage, average invoice, PM plans
Customer Satisfaction:
- Implement systems, training and accountability to be “gold standard” with service and quality
- Impact and improve key metrics including NPS, reduction of callbacks. etc
Employee Development:
- Create culture and systems to teach, train and develop an industry leading staff
- Increase and impact employee retention at all levels and eNPS
- Impact and advise succession planning and career progression development programs
- Continuously seek and apply feedback to build a world class employment product
Leadership
- Builds deep relationships with all level of employees, cross-departmentally
- Becomes a positive, respected presence in the local community
Qualifications
- 3 years Management/Supervisory experience required (Home Services, Sales Manager, Construction Management, or Military Leadership experience)
- 3 years’ experience managing revenue, budgeting and/or P&L required
- Leader in current field of work
- Skilled Trades and/or Residential Services experience a plus
- Strong communication and organizational skills
- Ability to apply critical thinking, risk analysis and develop solutions
Salary & Benefits:
- General Managers typically earn $80,000 - $100,000 in their first year, with financial upside as the business grows
- Base Salary Commissions
- Full Medical coverage and many other insurances including Dental, Vision, disability, Life, etc.
- 401K Matching
- PTO and Paid Holidays
Salary : $80,000 - $100,000
