Rental Agent/Service Coordinator - Southern Auto Group Newport News

Job Description

Have you been looking for a job that treats you like an adult and VALUES YOUR TIME and ENERGY?!? Do you have EXCELLENT CUSTOMER SERVICE SKILLS? Are you EXTREMELY ORGANIZED and DETAILED?? If you are ready to get to work, then we want you to apply! You don't even need prior experience, because we will train the right person……with the right attitude……RIGHT NOW!!!

Southern Auto Group will be hiring a Rental Agent/Service Coordinator for our Newport News locations! This position requires you to have outstanding verbal and written communication, be open to moving around the property, and be as helpful as possible to co-workers and customers throughout your workday! Whether it be walking to retrieve a rental vehicle for a customer, or making sure that our rental vehicles are cleaned out and have been returned in working order, YOU will be at the forefront of our Rental Department!!! You will also work between each of our locations in Newport News….which means you will be moving around and making things happen on a daily basis!

The ideal candidate for this position has proven sales experience, a confident personality, strong customer service skills, and exceptional communication and interpersonal skills to interact professionally with customers, staff, and management. Fluent English speaking and writing skills, good time management skills, an outgoing personality, and professional dress, speech, and behavior are all required for this position.

REQUIREMENTS

• Work as Rental Agent/Service Coordinator with MULTIPLE Southern Auto locations in Newport News
• Assist Service Advisor with assigning Rental vehicles to customers as needed
• Walk to retrieve the appropriate Rental vehicle as assigned
• Inspect Rental vehicle for scratches/damages and notate paperwork appropriately
• Log correct keys for correct vehicles in an organized manner
• Maintain paperwork and forms for all Rental transactions
• Ensure Rental vehicle interior has been adequately cleaned prior to customer taking possession
• Inspect Rental vehicle for any scratches/damages upon return and document any issues seen
• Work with Service Advisor's and additional staff on any additional needs as requested

QUALIFICATIONS

• High school diploma or GED required; some post-high school education or training preferred
• One year of experience handling money in a retail environment
• Point-of-sale (cash register) and credit/debit card processing skills
• Excellent communication skills, verbal and written
• Excellent telephone skills
• Strong computer and internet skills
• Neat, clean, and professional appearance
• An impressive work ethic

PHYSICAL DEMANDS

This is an in-person position and your attendance is required in order to maintain employment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is frequently required to bend, kneel, squat, stand, and lift heavy objects as needed. The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear.

Company Description

The year was 1979 when the Southern Auto Group opened its first location in the Hampton Roads area. Today, this massive conglomerate has grown into 16 core dealerships located in Chesapeake, Newport News, Norfolk, and Virginia Beach. There are 15 new car brands that include: Chrysler, Jeep, Dodge, Ram Trucks, FIAT, Alfa Romeo, Chevrolet, Ford, Buick, GMC, Kia, Volkswagen, Nissan, Hyundai, and Acura. Plus, state-of-the-art Collision Centers, a Pre-owned Car and Truck Liquidation Outlet, and over 700 employees on its payroll.

Due to a consistent increase in business, the dealerships are always looking for qualified candidates to fill a variety of positions. In addition to the vast opportunities we have available, you will find that management encourages and promotes advancement opportunities within each dealership.

Take advantage of this opportunity to work for one of the Largest Auto Groups in Hampton Roads!

Discover more about our organization at DrivingSouthern.com. Or check out our Facebook page at www.facebook.com/SouthernAutoGroup.

We are an Equal Opportunity Employer. All applicants will be considered without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other protected characteristic.

Benefits

• Health Insurance
• Health Savings Account
• Southern Wellness: A Free HealthCare Incentive Plan
• Medical GAP Insurance
• Dental
• 401(k) Retirement Plan - John Hancock
• Paid Vacation
• Paid Birthday Off
• Paid Holidays
• Employer Paid Basic Life & AD&D Benefit
• Short Term and Long Term Disability (Voluntary Benefit)
• Accident Solution Plan (Voluntary Benefit)
• Life Insurance (Voluntary Benefit)
• Cancer Protection Insurance (Voluntary Benefit)
• MASA Medical Transport Solutions (Voluntary Benefit)
• Employee Car Buying Program
• Direct Deposit