What are the responsibilities and job description for the Car Sales Consultant position at Southern Autos United?
Southern Autos United is a Brand New and rebranded company ready to make its mark! We are challenging ourselves to create opportunities and improve the lives of people in our community by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.
Responsible for being fully involved in sales and customer experience activities, both virtual and in-store. Performs various detailed tasks throughout the dealership such as preparing titles, loan documents and taking down payments. Takes customers on test drives, demonstrating vehicle features.
What your Responsibilities of the Job would entail.
- Is fully involved in sales and customer experience activities, both virtual and in-store. This includes all forms of communication and paperwork prior to a customer visit as well as in-person to provide solutions and complete the purchase.
- Partner with Managers and other Customer Experience Guides to take part in tasks and responsibilities, meeting customer and company needs.
- Understands and executes all administrative responsibilities including but not limited to deal documentation, underwriting, cash handling, inventory management, and meeting company provided expectations.
- Understands and executes company directives, initiatives, and expectations.
- Making phone calls, scheduling appointments, answering questions and educating potential customers about their options.
- Collaborating with team members to reach sales targets.
- Opening/closing the dealership when needed.
Knowledge, Skills and Abilities
- Professional and persuasive communication skills; must have the ability to CLOSE the sale and handle customer requests.
- Required; at times to work a flexible schedule including early mornings, evenings and Saturdays .
- Understanding the characteristics, features, and capabilities of all vehicles, and providing customers with detailed information.
- Must execute the highest attention to detailwhen assisting with the sale processes.
- Must be able to retain training instruction, implement feedback received, and adapt to any and all changes in processes:
Phase 1: Customer Engagement and Experience
Phase 2: Inventory Management and Dealership Workflow/Operations
Phase 3: Titles, Loans and Vehicle Processes
- Must practice strict discretionwhen dealing with sensitive information and account information.
- Must be comfortable operating and parking vehicleson and off the lot.
- Must be able to work autonomously take initiativeand take ownership on assigned tasks.
- Must assure the highest level of customer experience and satisfaction.
Qualifications
- Proven dealership experience in automotive sales
- Strong customer service and retail sales skills
- Excellent public speaking and communication abilities
- Proficient in sales support and outbound sales techniques
- Familiarity with CRM software and sales pipeline management
- Ability to negotiate and upsell effectively
- Experience in inventory management and control
- Multilingual or bilingual capabilities are a plus
Job Type: Full-time
Pay: $15,000.00 - $91,526.00 per year
Benefits:
- Opportunities for advancement
- Paid time off
- Paid training
Schedule:
- 8 hour shift
Supplemental Pay:
- Commission pay
Work Location: In person
Salary : $15,000 - $91,526