What are the responsibilities and job description for the Teller - Gurdon, AR position at Southern Bancorp?
Who We Are
Southern Bancorp is a different kind of bank. As a Community Development Financial Institution (CDFI)—a special certification designated for institutions that serve predominantly underserved communities—Southern Bancorp combines traditional banking and lending services with financial development tools and public policy advocacy to help families and communities grow stronger. Inspired by the principle that building net worth drives economic opportunity, our mission is to be wealth builders for everyone in the communities we serve, with a focus on low-wealth and un(der)banked populations, and an emphasis on Black and Brown individuals.
Job Summary
Provides prompt, efficient, and friendly service to customers, involving the receipt and payment of cash, while recognizing customers' needs and suggesting appropriate bank services. Follows established policies and procedures in accordance with bank guidelines and supervisor direction.
Responsibilities
- Process night deposits and mail-in deposits
- Maintain proper cash levels in drawers, keep cash secure, and uphold high safety standards for the bank
- Service the ATM as scheduled or as needed
- Open safety deposit boxes
- Complete CTR reports as required
- Perform branch CSR duties during scheduled Saturday rotations
- Accept checks for cashing; receive checking and related account deposits; verify cash and endorsements; make change and issue receipts
- Receive savings deposits and pay withdrawals after verifying balance and signature; redeem U.S. Savings Bonds
- Accept loan payments when accompanied by an installment loan coupon
- Process credit card cash advances
- Respond to customer inquiries as appropriate
- Sell cashier’s checks
- Cross-sell bank and affiliate services
- Perform various balancing functions, including ATM balancing
- Complete all required training
- Perform other related duties as required or assigned
Requirements
- High school diploma or equivalent
- Minimum of six months of customer service and cash handling experience; banking or financial institution experience preferred
- Strong customer service and interpersonal skills; ability to interact with the public in a friendly, courteous, and professional manner
- Maintain confidentiality of bank records and customer transactions
- Detail-oriented, accurate, and able to multitask; strong mathematical skills
- Ability to operate a computer terminal, 10-key calculator, and general office equipment
- Willingness to represent Southern Bancorp in civic and community organizations
Physical/Sensory Requirements -Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#LI-Onsite
What we offer our employees:
A positive impact on Your Future:
- 401(k)/Roth plan with immediate eligibility and employer match up to 6%
- Employee stock ownership plan
- Discounted rate on primary home mortgage
- Credit and housing counseling as well as free financial education tools available to customers and employees
Benefits to improve your health:
- No deductible medical insurance plan
- Dental and vision insurance
- Employer paid life and long-term disability insurance
- Flexible Spending Accounts
The opportunity to nurture your well-being:
- Paid holidays and paid time off
- Bonus plan
- Opportunity for merit raises
- Employee reward and recognition programs
- Community service opportunities
Southern Bancorp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As a Community Development Financial Institution, Southern Bancorp desires its workforce to reflect the diversity of the customers and communities that we serve. Racial and ethnic minorities, people from working class backgrounds, women and LGBTQ people are often underrepresented in many financial service industry professions. Therefore, we strongly encourage applications from people with these identities or who are members of other marginalized communities.
