Teller - Mt. Ida, AR

Who We Are

Southern Bancorp is a different kind of bank. As a Community Development Financial Institution (CDFI), a special certification designated for institutions that serve predominantly underserved communities, Southern Bancorp combines traditional banking and lending services with financial development tools and public policy advocacy to help families and communities grow stronger. Inspired by the principle that building net worth drives economic opportunity, our mission is to be wealth builders for everyone in the communities we serve, with a focus on low-wealth and un(der)banked populations, as well as an emphasis on Black and Brown individuals.

Job Summary

Provides prompt, efficient, and friendly service to customers, including handling cash transactions and identifying customer needs to recommend appropriate Bank services. Adheres to established policies and procedures under the direction of the Bank and supervisor.

Responsibilities

• Processes night deposits and mail-in deposits.
• Maintains proper cash levels in drawers, secures cash, and ensures safety measures are upheld.
• Services ATMs as scheduled or needed.
• Assists with opening safety deposit boxes.
• Complete CTR reports as required.
• Performs branch CSR duties during scheduled Saturday rotations.
• Handles cashing checks, receiving deposits, verifying cash and endorsements, making change, and issuing receipts.
• Processes savings deposits and withdrawals after verifying balances and signatures; redeems U.S. Savings Bonds.
• Accepts loan payments accompanied by installment loan coupons.
• Processes credit card cash advances.
• Responds appropriately to customer inquiries.
• Sells cashier’s checks.
• Promote and cross-sells Bank and affiliate services.
• Performs various balancing functions, including ATM balancing.
• Complete all the training required.
• Performs other related duties as assigned.

Requirements

• High school diploma or equivalent.
• Minimum of six months of customer service and cash handling experience; experience in a bank or similar financial institution preferred.
• Strong customer service skills with the ability to greet and assist the public courteously and professionally in various situations.
• Ability to maintain confidentiality of Bank records and customer transactions.
• Detail-oriented, accurate, and capable of multitasking; strong mathematical skills required.
• Proficiency in operating computer terminals, 10-key devices, and general office equipment.
• Willingness to represent Southern Bancorp in civic and community organizations.

Physical/Sensory Requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

#LI-onsite

What we offer our employees:

A positive impact on Your Future:

• 401(k)/Roth plan with immediate eligibility and employer match up to 6%
• Employee stock ownership plan
• Discounted rate on primary home mortgage
• Credit and housing counseling as well as free financial education tools available to customers and employees

Benefits to improve your health:

• No deductible medical insurance plan
• Dental and vision insurance
• Employer paid life and long-term disability insurance
• Flexible Spending Accounts

The opportunity to nurture your well-being:

• Paid holidays and paid time off
• Bonus plan
• Opportunity for merit raises
• Employee reward and recognition programs
• Community service opportunities

Southern Bancorp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

As a Community Development Financial Institution, Southern Bancorp desires its workforce to reflect the diversity of the customers and communities that we serve. Racial and ethnic minorities, people from working class backgrounds, women and LGBTQ people are often underrepresented in many financial service industry professions. Therefore, we strongly encourage applications from people with these identities or who are members of other marginalized communities.