What are the responsibilities and job description for the Financial Services Associate position at SOUTHERN BANK?
Job Summary:
The Financial Services Associate at SOUTHERN BANK is responsible for providing exceptional customer service and support across multiple channels. You will work collaboratively with internal teams to deliver personalized solutions and exceed customer expectations. This role requires strong communication skills, attention to detail, and the ability to work effectively in a team environment.
Key Responsibilities:
Requirements:
The Financial Services Associate at SOUTHERN BANK is responsible for providing exceptional customer service and support across multiple channels. You will work collaboratively with internal teams to deliver personalized solutions and exceed customer expectations. This role requires strong communication skills, attention to detail, and the ability to work effectively in a team environment.
Key Responsibilities:
- Provide responsive customer service through phone, email, and in-person interactions.
- Assist customers with account openings, product inquiries, and transaction-related issues.
- Maintain accurate records of customer interactions and updates.
- Collaborate with internal teams to resolve complex customer issues.
Requirements:
- Excellent communication and problem-solving skills.
- Ability to work effectively in a fast-paced environment.
- High school diploma or equivalent required.
- One year of banking experience preferred.
