Digital Labor Project Manager

Join the Clean Energy Revolution

Become a Digital Labor Project Manager at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll be part of the Digital Automation Center of Excellence (CoE) team within the Customer Service Operations Division (CSOD) and will co-lead in the development and administration of a team of robots within the Revenue Services Organization. You will focus on leading and project managing process automations using a vendor Robotics tool (UiPath) across the department. You will interact closely with all levels of employees and leaders to lead the automation process that will replace the human interaction within the identified process. As a Digital Labor Project Manager, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

Responsibilities

• Manages the activities of one or more moderate to large, short to mid-term projects with responsibility for results in terms of costs, methods and outcomes
• Exercises considerable latitude and judgement in developing plans, budgets, and resources, directing activities and actions, and determining deliverable
• Decides appropriate methods, procedures for new projects with significant independence
• Engages with all levels of management and acts as a key consultant for both functional and business issues
• Facilitates project execution, administration, correspondence, and flow of information/data
• Analyzes and determines regulatory impacts and requirements of the project
• Identifies deviations in the project plan, identifies issues and leads the efforts to bring to resolution without compromising the original project goals, budget and timing; Ensures project parameters meet the agreed-upon needs and expectations
• Forecasts project resources, materials and contracts costs within standard tools; Analyzes policies and procedures and provides next step recommendations as needed
• Assesses project risk and develops contingency plans, identifies and communicates lessons learned and best practices; Follows effective project governance and reporting, in-line with SCE's project management standards in order to steward ongoing assigned projects
• Maintains progress reports, conducts change impact assessments, and uses project management tools; Maintains a system to measure the effectiveness of the project development process
• A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.
  
  

Minimum Qualifications

• Seven or more years of experience in project management.
  
  

Preferred Qualifications

• Process Re-engineering and design/development experience.
• Project Management experience using the following Automation tools: UiPath, Power Automate, Automation Anywhere
• Experience working as a Scrum Master
• Experience in system and process implementations.
• Project Management certification (PMP).
• Experience developing and delivering technical presentations to both technical and non-technical audiences.
• Understands the software development life-cycle, including but not limited to practical work experience in developing and translating logical and physical system diagrams, development of business and system requirements, and performing user-acceptance testing.
• Proficiency in systems design, such as Visio or other types of systems diagram tools.
  
  

Additional Information

• This position’s work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and reside in the state of California.  Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
• Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
• Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
  
  

About Southern California Edison

The people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.

At SCE, we celebrate our differences. We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.

We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.