What are the responsibilities and job description for the Medical Front Office Coordinator position at Southern California Spine?
Would you like an exciting leadership position as a Front Office Coordinator with growth potential with a talented group of teammates who genuinely cares about you as much as they do patient care? Then our Pain Management Practice is the place for you! Join a team based approach in Pain Management where you a have a direct impact in preserving life for our patients. We has a broad spectrum of benefits to match any competitor out there. Come work alongside our world class Doctors in our clinic outpatient setting where we focus on You everyday. We offer competitive compensation and benefits packages. If you have experience with eClinical works EMR it is a plus but not required. Some front office experience preffered! Please apply.
GENERAL SUMMARY OF DUTIES: Definition: Working under the supervision of the scheduling supervisor, , the full time Front office scheduling coordinator and Surgery Scheduler is responsible for processing patient after their appointments, surgery scheduling, and procedure scheduling while providing customer service to all of our patients.
EDUCATION: High school diploma, some college preferred.
EXPERIENCE:.
1. At least three (1) years experience in general office responsibilities and procedures.
REQUIREMENTS:
1. At least three (1) years experience in general office responsibilities and procedures.
2. Must be computer literate. eClinical Works EMR knowledge is a plus and also working with Personal Injury.
3. Knowledge of the basic principles and practices of scheduling.
4. Ability to work well either alone or as part of a team.
KNOWLEDGE AND SKILLS:
1. Computer literate.
2. Good writing, analytical and problem solving skills.
ABILITIES:
1. Ability to communicate effectively.
2. Ability to operate standard office equipment, including but not limited to, computers,
telephone systems, typewriters, calculators, copiers and facsimile machines.
3. Ability to follow oral and written instructions.
JOB DUTIES:
- Check out patients, scheduling all needed appointments.
- Responsible for all incoming scheduling calls.
- Work on tasks in personal and scheduling box.
- QA & correct any scheduling errors.
- Responsible for clearing daily voicemails.
- Other duties as assigned.
ENVIRONMENTAL/WORKING CONDITIONS: Office settings.
PHYSICAL/MENTAL DEMANDS: Varied activities including sitting, walking, bending, reaching, lifting, stooping. Requires eye-hand coordination, finger dexterity. Occasional lifting/carrying items up to 50 pounds. Occasional stress from balancing multiple projects and deadlines.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
