What are the responsibilities and job description for the Take Out Specialist position at Southern Craft BBQ Greeneville?
This includes taking orders by phone, tablet, e-mail, walk-in, and has the ability to answer questions and suggest. Process transactions via POS accurately and timely. Assemble and pack orders. Organize and maintain a spotless area for Takeout staging areas.
Essential Functions and Responsibilities:
- Greets all guests warmly and with a smile upon their arrival.
- Promptly answers the phones with an appropriate greeting and assist guests with orders.
- Maintains a clean and organized station. Ensures the cleanliness of POS, printers, phones, counters, and keeps the necessary stock of packaging materials, menus, and other supplies.
- Ensure that all devices such as tablets are functional and online during operating hours and be ready to accept orders.
- Follow takeout/delivery packaging guidelines to ensure consistent guest experience.
- Responds to guest inquiries related to operating hours, prices, menus, and directions to the restaurant.
- Maintains constant communications with fellow employees to ensure smooth operations.
- Ensures backup coverage for host when necessary.
- Completes all side work requirements prior, during, and after shift.
- Follow proper cash handling.
- Performs other duties as assigned by a supervisor.
Skills/Knowledge:
- Excellent communication skills.
- Knowledge of Aloha POS or similar and tablet is a plus.
Shift Flexibility: Must be able to work different shifts, including holidays, nights, and weekends. Must be able to work overtime as required.
Job Types: Full-time, Part-time
Pay: $8.00 - $10.00 per hour
Shift:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Ability to Commute:
- Greeneville, TN 37745 (Required)
Ability to Relocate:
- Greeneville, TN 37745: Relocate before starting work (Required)
Work Location: In person
Salary : $8 - $10
