POS Manager

Job Title: POS Manager 

Reports To: Retail Marketing Manager 

FLSA Status: Exempt 

Classification: Full-time 

Job Summary: The POS Manager will demonstrate strong operations of a Point-of-Sale system, ensuring smooth transactions, accurate inventory tracking, proficient analysis of sales data to drive business strategies, and efficient customer service within Southern Crown Partners policies and vision.  

Supervisory Responsibilities: 

• None 

Duties/Responsibilities: 

• Oversee the daily maintenance and organization of POS product inventory, ensuring accurate stock levels and timely replenishment. 
• Act as the point of contact for the Sales and Marketing teams regarding the availability and readiness of POS materials for upcoming programs, events, and promotions. 
• Manage the logistics of POS orders, stock transfers, deliveries, tagging, and processing, ensuring timely execution in line with program deadlines. 
• Collaborate with the sales, marketing, and operations teams to anticipate POS material needs for upcoming campaigns, ensuring alignment with program goals. 
• Conduct routine quality checks on stored inventory to ensure compliance with SCP warehousing standards and overall program needs. 
• Oversee POS materials through the Encompass system, ensuring all stock information, orders, and reporting are accurately tracked and up to date. 
• Collect and analyze data related to POS inventory and program needs to forecast future demands and adjust inventory accordingly. 
• Respond to sales inquiries, process orders for pickup or shipment, and coordinate with management teams to ensure timely and accurate delivery of POS materials. 
• Prepare regular reports for leadership regarding inventory levels, program-specific materials, and any adjustments or challenges faced during execution. 
• Identify and implement improvements to existing operational procedures to increase efficiency in POS management, from ordering to delivery. 
• Work closely with sales, marketing, and operations teams to ensure seamless communication and alignment across all departments related to POS program execution. 
• Perform other duties as needed. 

Required Skills/Abilities: 

• Excellent verbal and written communication skills to effectively coordinate POS availability and program-specific needs with internal teams. 
• Strong ability to manage inventory, analyze trends, and collaborate with leadership to ensure program success. 
• Proficient in inventory tracking, program execution, and reporting to ensure accuracy and minimize disruptions. 
• Ability to coordinate multiple moving parts, ensuring that POS materials are available and delivered on time for each program and event. 
• Ability to troubleshoot issues related to POS availability, order fulfillment, or delivery, resolving them swiftly to meet deadlines. 
• Proficient in working with cross-functional teams to manage POS needs, sales orders, and logistics. 
• Forklift Ceritification: Required for efficient handling of inventory in the warehouse. 
• Represents SCP’s commitment to excellence through PARTNERS values. 

Education/Experience: 

• High school diploma/ GED required. 
• Minimum of one year of related experience in wholesale, warehousing, logistics, or related disciplines required. 
• Experience working with inventory management software (preferably Encompass) and data entry (Excel preferred). 

Physical Requirements: 

• Administrative/Computer work 50%  
• Walking, Bending, Lifting, and Twisting 50% 
• Must be able to lift up to 75 lbs. 

Note: Job descriptions are not intended and should not be constructed to be exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job.  They are intended to be accurate reflections of those principal job elements essential for making decisions pertaining to compensation.  

Southern Crown Partners is an equal opportunity employer that takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, or gender identity.