What are the responsibilities and job description for the Service Representative (CDL A Driver) position at Southern Crown Partners?
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Job Title: Service Representative (CDL A Driver)
Reports To: Service Manager
FLSA Status: Exempt
Classification: Full Time
Job Summary: The Service Representative is responsible for merchandising and completing deliveries in a courteous, professional, and timely manner in a certain geographic location.
Supervisory Responsibilities:
- Service Assistant (Delivery Helper) when applicable.
Duties/Responsibilities:
- Responsible for accurate inventory, merchandising, and daily check procedures.
- Responsible for ensuring accuracy of billing to customers.
- Maintain clean and serviceable vehicle, complete pre-trip and post-trip inspections daily.
- Follow all retail/account procedures regarding deliveries.
- Responsible for communicating effectively and timely with given Service Manager regarding route adjustments, emergencies, extended hours, or additional assignments.
- Responsible for communicating with Sales Representatives as needed.
- Ability to fuel delivery vehicles to maintain adequate fluid levels.
- Comply with Southern Crown Partners policies, procedures, and all applicable laws.
- Responsible for working with others, building, and maintaining relationships.
- Performs other duties as assigned.
Required Skills/Abilities:
- Ability to work a schedule that includes early morning start times.
- Provide exceptional customer service and satisfaction.
- Ability to accurately complete all required paperwork, accounting, and documentation.
- Ability to solve practical and simple math problems.
- Ability to work in a friendly manner as part of a team and to develop effective working relationships with colleagues, customers, and their staff.
- Ability to communicate clearly and concisely.
- Punctual and dependable.
- Represents SCP’s commitment to excellence through PARTNERS values.
- Possesses a valid commercial driver's license in the state of residence while maintaining a good driving record.
Education/Experience:
- High School graduate or GED
- Valid CDL-A Federal License (Real ID)
Physical Requirements:
- Walking, standing, climbing, bending, balancing, kneeling, lifting, and twisting frequently.
- Vision abilities include close vision, distance, color vision, peripheral vision, depth perception and ability to adjust focus.
- Must be able to lift and/or move up to 100 pounds.
- Driving 30%
- Walking, standing, bending, lifting, and twisting 70%
Note: Job descriptions are not intended and should not be constructed to be exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job elements essential for making decisions pertaining to compensation.
Southern Crown Partners is an equal opportunity employer that takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, or gender identity.
