What are the responsibilities and job description for the Service Representative (Non CDL) position at Southern Crown Partners?
Come start your career with one of the largest beverage and beer distributors in the Southeast!
Job Title: Service Representative (Non CDL)
Reports To: Service Manager
FLSA Status: Exempt
Classification: Full Time
Job Summary: The Service Representative (Non CDL Driver) is responsible for completing deliveries in courteous, professional, and timely manner to assigned routes in a geographical location.
Supervisory Responsibilities:
- Service Assistant (when applicable)
Duties/Responsibilities:
- Responsible for accurate inventory and daily check procedures.
- Responsible for ensuring accuracy of billing to customers.
- Maintain clean and serviceable vehicle, complete pre-trip and post-trip inspections.
- Follow all retail procedures regarding deliveries including merchandising.
- Responsible for communicating effectively and timely with Service Manager regarding route adjustments, emergencies, extended hours, or additional assignments.
- Communicating with Sales Representatives as needed.
- Fuel delivery vehicles to maintain adequate fluid levels.
- Comply with company policies, procedures, and all applicable laws.
- Responsible for working with others, building, and maintaining relationships.
- Performs other duties as assigned.
Required Skills/Abilities:
- Ability to work a schedule that includes early mornings (3:00 AM - 6:00 AM start times).
- Provide exceptional customer service and satisfaction.
- Ability to accurately complete all required paperwork, accounting, and documentation.
- Ability to solve practical and simple math problems.
- Ability to work in a friendly manner as part of a team and to develop effective working relationships with colleagues, customers, and their staff.
- Ability to communicate clearly and concisely.
- Punctual and dependable.
- Possesses a valid driver's license in the state of residence while maintaining a good driving record.
Education/Experience:
- High School graduate or GED
- Valid REAL ID Driver's License, CDL Permit preferred.
Physical Requirements:
- Valid medical certificate (DOT med card) or willingness to obtain.
- Must be able to lift and/or move up to 50 pounds.
- Walking, standing, climbing, bending, balancing, kneeling, lifting, and twisting frequently.
- Vision abilities include but not limited to close vision, distance, color vision, peripheral vision, depth perception and ability to adjust focus.
Note: Job descriptions are not intended and should not be constructed to be exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job elements essential for making decisions pertaining to compensation.
Southern Crown Partners is an equal opportunity employer that takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, or gender identity.
