What are the responsibilities and job description for the Medical Front Desk Reception position at Southern Dutchess Eyecare?
Southern Dutchess Eyecare is looking for a full-time Front Desk Agent to join our team in Fishkill, NY.
The right candidate will be:
- Friendly, personable, and patient
- Organized & detail-oriented
- Able to multi-task & meet deadlines
- Able to work with a sense of urgency & focus
- Able to handle stressful situations with grace and poise
- Able to work as a team member to help other staff
Responsibilities:
- Greet and check in guests as they enter the clinic
- Answer phones and direct calls as needed to appropriate department
- Schedule patients for appointments and provide them with information about our practice, services, and billing procedures
- collect co-pays, co-insurance and other balances due
- Cross training in other areas in the office to possibly include billing, some patient care
QUALIFICATIONS:
- High School Diploma or equivalent required; Some college or College degree preferred. Experience working in a medical office setting is a plus, but will train the right candidate.
Job Type: Full-time
Pay: $17.00 - $19.07 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Free parking
- Paid time off
- Uniform allowance
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
Salary : $17 - $19