What are the responsibilities and job description for the Server/Cashier position at Southern Eats LLC?
Server Job Description
Position Summary – This position is responsible for delivering hospitality to our
guests with genuine and personable conversation. This position is critical to our
guests’ overall experience at Southern Eats. Servers are the face of
our restaurant and responsible for our customers experiences. This position is responsible to have full
knowledge of Southern Eats menu and the ability to answer questions about the items on the menu.
Job Summary
Southern Eats is looking for an experienced Server / Cashier to join our team! The Server / Cashier is the face of our restaurant and plays an integral role in our customer’s dining experience. You will build rapport with customers, answer questions about the menu, take orders, and serve food and drinks. The ideal candidate is friendly, outgoing, and has fantastic attention to detail.
Responsibilities :
- Properly greets customers within 1 minutes of being seated.
- Has full working knowledge of the Anchor Bar menu, and the ability to answer customers’ questions about items on the menu.
- Suggestive sells drinks, appetizers, desserts, etc. Uses salesmanship to increase check averages.
- Takes accurate orders from customers and accurately enters them in the POS System in a timely manner.
- Always writes down and then repeats customers’ orders back to them for accuracy.
- Supports all Southern Eats Rewards Programs & Marketing Initiatives.
- Enters orders into POS and communicates with the kitchen regarding orders.
- Accurately inputs all drink and food orders. Communicates effectively with all team members.
- Visually checks and verifies IDs to determine customers’ legal age. Upholds state and local liquor laws.
- Ensures all food and drinks served are within Southern Eats standards of quality and freshness.
- Serves customers in a professional and courteous manner making recommendations when necessary.
- Provides teamwork and support to other team members. Assists other servers and other team members whenever needed.
- Maintain a high level of cleanliness and sanitation.
- Thanks customers as they are leaving with a genuine tone and smile.
- Informs the manager on duty of any customer needs or issues.
- Works as a team player with the Front of the House, Back of the House, Management Team and Owner(s).
- Perform all opening, daily shift checklist and closing duties accurately as assigned.
- Perform any job function requested by the management team
Qualifications :