What are the responsibilities and job description for the Service Coordinator position at Southern Electrical?
At Southern Electrical, we’re the power behind keeping homes safe and comfortable, delivering top-tier electrical solutions with precision and expertise.
We strive for excellence and believe you should too. If you're ready to break free from the ordinary and become a vital part of a dynamic, fast-paced team, you're in the right place. If you're up for the challenge, let's connect.
Your new role:
As a Service Coordinator, you’re the linchpin of our operations. You’ll be juggling multiple tasks to keep our service engine running smoothly, from handling customer calls to dispatching techs on time. Here’s what you’ll conquer:
Here, you’re not just filling a role—you’re crafting a career. We’re all about innovation, collaboration, and celebrating wins together. We promise a workplace where your ideas matter, your growth is a priority, and every day brings something new.
This job is for you if:
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We strive for excellence and believe you should too. If you're ready to break free from the ordinary and become a vital part of a dynamic, fast-paced team, you're in the right place. If you're up for the challenge, let's connect.
Your new role:
As a Service Coordinator, you’re the linchpin of our operations. You’ll be juggling multiple tasks to keep our service engine running smoothly, from handling customer calls to dispatching techs on time. Here’s what you’ll conquer:
- Be the frontline hero by answering and directing customer calls with finesse.
- Mastermind the schedule by coordinating service calls and keeping everything on track.
- Work hand-in-hand with our technicians to ensure the right people are in the right place at the right time.
- Manage emergencies like a boss—quick thinking and cool composure are your secret weapons.
- Own the ticketing process: log, track, and close tickets with precision and efficiency.
- Competitive salary: $40k – $50k—because we know great talent deserves great pay.
- An environment that rewards those who thrive under pressure and love a challenge.
- A team that feels more like a family, where your hard work doesn’t go unnoticed.
- Opportunities to grow with us as we redefine what it means to deliver top-tier service.
Here, you’re not just filling a role—you’re crafting a career. We’re all about innovation, collaboration, and celebrating wins together. We promise a workplace where your ideas matter, your growth is a priority, and every day brings something new.
This job is for you if:
- You’ve got a natural talent for organizing chaos into a smooth operation.
- You thrive in a fast-paced environment where no two days are the same.
- You’re a communication wizard—whether it’s on the phone or via email, you know how to get the message across.
- Problem-solving under pressure is your superpower.
- You’re detail-oriented but never lose sight of the big picture.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
- Proven experience in a scheduling, dispatch, or coordination role (preferred).
- Strong multitasking skills and the ability to prioritize effectively.
- Excellent communication skills, both verbal and written.
- Ability to handle emergencies with a calm and collected approach.
- Proficient in using ticketing systems and other administrative tools.
Salary : $40,000 - $50,000