What are the responsibilities and job description for the Medical Receptionist position at Southern Family Medicine?
Southern Family Medicine’s Medical Receptionists are the face of our Practice! They are the first person our patients see and interact with. We are looking for a hardworking, multi tasker with a can-do attitude. We are looking for a person who is great with customer service while managing the other necessary tasks of the day.
Medical Office Receptionist Job Duties include, but not limited to:
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Collects patient responsibility fees and sets up payment plans as necessary. Responsible for reconciling and depositing collections on a daily basis.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
Medical Office Receptionist Skills and Qualifications include, but not limited to:
Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus
Job Type: Part-time
Salary: $10.00 to $16.00 /hour
Job Types: Full Time
Pay: $10.00 - $15.00 per hour
Benefits:
- Health Insurance
- Dental/Vision Insurance
- Paid Time off
- Paid Holidays
Healthcare setting:
- Private practice
Schedule:
- Monday to Friday
Experience:
- Medical Terminology: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Pay: $13.00 - $19.00 per hour
Benefits:
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Primary Care
Schedule:
- Monday to Friday
- No weekends
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
Salary : $10 - $16
