Principal Quality Assurance Logistics-SAP

What You Need To Know

Open the door to a groundbreaking tech career with an industry leader. Southern Glazer’s Wine & Spirits is North America’s preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50 year legacy of success. To create a new era in alcohol beverage sales and service, we’re heavily invested in the most transformative new technologies – and the most brilliant tech professionals. Southern Glazer’s was named by Newsweek as a Most Loved Workplace and is included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.

As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

We offer continuous learning and career growth in a fast-paced environment where you are respected, your voice is heard, and technology is part of our strategy for success. If you’re looking to fill your glass with opportunity, come join our FAMILY.

Overview

Be at the forefront of innovation and excellence as a Principal QA Logistics Specialist, where you'll drive impactful solutions for our clients' SAP s/4 and SAP ECC MM/F2S/ P2D/WMI/WM modules. Join a dynamic team where you'll play a pivotal role in revolutionizing logistics operations. From monitoring ticketing systems to providing cutting-edge SAP solutions, your expertise will shape the future of logistics management. Get ready to dive into the heart of technological advancement and lead the charge towards optimized efficiency and client satisfaction.
The Quality Assurance Analyst job is responsible for the overall quality of systems and technology that are released into ETP’s production environment.  The scope of this role includes the comprehensive aspects of quality including testing documentation, planning and execution of testing, testing validation, and obtaining approval using both manual processes and automated tools that are available in the SGWS environment.  
 In their role, Quality Assurance is responsible for ensuring the product meets business requirements and overall business objectives by tracking and reporting quality assurance metrics such as defects, defect counts, test results and test status, as well as documenting problems and communicating the issue to development staff to assist in their resolution

Primary Responsibilities

• Provide day-to-day production support for SAP MM/F2S/P2D/WMI/WM modules for clients.
• Monitor ticketing system for new P2D/WM and Manhattan WMS-related tickets, ensuring timely resolution.
• Serve as a team leader with large-scale platform testing (SAP, JDA, etc.) 
• Lead the implementation, build-out, or expansion of automated testing tools 
• Coordinate and schedule testing programs with project and program teams 
• Reporting testing outcomes to project stakeholders  
• Coordinating the work of 3rd party Quality Assurance teams  
• Perform quality and testing audits across the various IT functions to ensure quality and testing standards, procedures, and methodologies are being followed properly and consistently 
• Identify, recommend, and implement process improvement opportunities for SGWS quality assurance programs 
• Review 3rd party testing programs to ensure quality and compliance standards with SGWS practices 
• Understand various programming languages (ABAP, Java, C#, Perl, Python, etc.) and deployment tools such as Turnover, QGM/Solution Manager, as well as devOps and CI/CD practices 
• Identify test data requirements and work with other teams as needed to create and maintain test data 
• Execute tests, both manual and automated, including documentation of test results and defects, and assist in defect troubleshooting and resolution 
• Assist in the implementation and maintenance of software testing tools 
• Create, run, and maintain reports to measure and track testing metrics 
• Update problem tickets to keep users informed of ticket resolution progress.
• Collaborate with SAP team members to provide production support to clients.
• Participate in client requirements gathering sessions as required.
• Offer SAP best practice solutions to meet user needs.
• Contribute to the preparation of SAP P2D/WM & Manhattan WMS test cases and execution of testing cycles with business stakeholders.
• Lead tracking and monitoring of production support issues, enhancement deadlines, and escalations pertaining to SAP P2D/MM/WM Manhattan WMS solutions.
• Update status to appropriate leadership.
• Utilize Tosca automation tool and HP ALM.
• Experience with S/4 Hana is highly desirable.

Minimum Qualifications

• 5 years of working experience in Testing and solution design, development, implementation & support of SAP (ECC 6) – P2D & WM, Manhattan WMS module.
• Knowledge of MM Module Components: Vendor Master, Material Master, Purchasing, Material Requirement Planning, Inventory Management, Warehouse Management.
• s/4 Hana exp is a huge plus
• Cross-functional (SD, LE, FI/CO, PP & EWM) knowledge.
• Must have at least 3 full life cycle experiences in SAP MM/WM/P2D Manhattan WMS design, implementation, global template, and production support environment.
• Implementation level understanding of SAP MM/WM/Procurement-related RFCs, BAPIs, BADIs, BDCs, user exits, and enhancement points.
• SAP Programming Knowledge (ABAP, EDI, Output / Printing, debugging) is preferred.
• Proficiency and IT knowledge across multiple platforms.
• Strong problem-solving and analytical skills.
• Proven SAP WM experience in supplier purchase order (PO) receipts/put away, stock transfer orders (STOs), internal warehouse functions (including bin to bin, cycle count, replenishment, inventory adjustments, and re-slotting), as well as shipping/returns.
• Strong understanding of interfaces with non-SAP applications, including Manhattan WMS, Omnitracs/Roadnet, Dematic (Bevpro), Bevscan, Velocitor, and RF guns for SAP warehouses.
• Demonstrated knowledge of SAP WM integration with SAP MM, SD, and FICO, especially COPA
• Able to understand business requirements, custom reports, interfaces, conversions, enhancements, forms, and workflow (RICEFW) objects
• SAP upgrade experience is a plus (especially from ECC to S/4 HANA)
• Experience with ServiceNow is a plus
   

Physical Demands

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine
• Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.