What are the responsibilities and job description for the Schedule Specialist position at Southern Home Health?
We are hiring a full-time Scheduling Specialist.
At Southern Home Healthcare, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people. You can find a home for your career here.
As a Scheduling Specialist, you can expect:
- flexibility for true work-life balance
- opportunities for career growth
- employee-focused wellness and support programs
If you love nursing and want to strengthen your experience, this is a great opportunity for you.
- Utilizes EMR and scheduling tools to efficiently schedule all visits with field staff taking into account business needs, patients’ needs and employee needs.
- Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
- Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.
- Assists in coordination of scheduling and tracking all supervisory visits and therapy reassessment visits, as required per regulatory requirements.
- Communicates professionally with all employees and external contacts (physicians, referral sources, etc.
Education Requirements
- High school education or equivalent
Experience Requirements
- Minimum one year of scheduling experience in health care setting using an online scheduling system
- Exceptional organizational, customer service, communication, and decision making skills required.
- Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits
