Inside Sales Representative - Hybrid

Description

Inside Sales Representative - Hybrid

Southern Home Services is a leading provider of essential maintenance, repair, replacement, and new installation for residential and light commercial heating, ventilation, and air conditioning (HVAC), Plumbing, and Electrical services. Southern Home Services is a rapidly growing platform, adding on average 6-10 new home services markets and brands per year. Currently the company employs 1,000 employees and serves over 650,000 homeowners in eleven states across the Southeast, Mid-Atlantic and Midwest United States.

We are looking for a goal oriented and self-motivated Inside Sales Representative to join our Inside Sales Team. The Inside Sales Representative position provides great opportunity to grow with a well-established, rapidly growing Home Services business. The purpose of this role is to drive sales by providing information and problem-solving solutions to customers, in a professional and friendly manner. The Inside Sales Representative will be responsible for outbound phone calls, direct sales, lead generation, message delivery, data capture and growing the business by providing top level customer experience and converting conversations into revenue. The Inside Sales Representative will have excellent communication, organization, and interpersonal skills with the ability to multitask and adapt in a fast-paced environment. Top candidates will be highly consistent and motivated self-starters, genuine, and be a strong active listener. This will be a highly visible role within the organization and will report into the Inside Sales Manager.

We are committed to fostering a dynamic and inclusive work environment where every team member's contributions are valued. Our company culture emphasizes collaboration, continuous learning, and personal growth. Join us and be part of a team that is shaping the future of home services.

Key Responsibilities:

· Source new sales opportunities through inbound lead follow-up and outbound follow up and cold calls and emails.

· Prioritize leads and follow a thorough sales process.

· Understand customer needs and requirements.

· Close sales and achieve monthly, quarterly, and yearly quotas.

· Research accounts, identify key players and generate interest.

· Maintain and expand your database of prospects within your assigned territory.

· Learn and maintain industry specific knowledge.

Key Requirements:

· Two years’ experience in sales.

· Outstanding phone skills.

· Proficiency in Microsoft Office 365.

· Previous CRM & VoIP experience preferred (e.g. Salesforce, HubSpot)

· Critical thinker with innovative problem-solving skills.

· Ability to negotiate terms and close deals effectively.

· Experience working collaboratively with other departments such as operations or customer service to ensure seamless customer experiences.

· Proven ability to identify issues and find effective solutions for customers.

· Strong organizational skills to manage time effectively and prioritize tasks in a fast-paced environment.

· High integrity operates with truth and transparency.

· Forward thinker who can respectfully challenge the status quo.

· Excellent verbal, analytical, and organizational skills.

· Excels at operating in a fast-paced, team-oriented environment.

· Strong multi-tasking skills and high sense of urgency.

· Familiarity with HVAC, plumbing, or electrical services a plus.

· Technical aptitude to learn and adapt to new technology.

· Collaborative team player with strong problem-solving abilities.

· Adaptable to changing processes and procedures within a growing organization.

Key Characteristics:

· Proactive

· Resilient

· Authentic

· Integrity

· Systematic

· Empathetic

What We Offer:

• Annual bonus plan
• Paid Training
• Discount Gym Membership
• Health insurance
• Dental insurance
• Vision insurance
• Employee discounts
• 401K Plan with match and no vesting
• Flexible spending account
• Health savings account
• Life insurance
• Paid time off
• Company paid Short Term Disability
• Referral program

Southern Home Services is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization.