What are the responsibilities and job description for the Sales Manager - Residential Home Services position at Southern Home Services?
Job Description
Job Description
Description :
Southern Home Services is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses around the United States. We are seeking business leaders to join our growing team and become an integral part of our company's future.
Are you ready to be Part of Something BIGGER!
Patrick's Heating & Air Conditioning , a Southern Home Services Company , is looking for a dynamic- Sales Manager to join a thriving business that believes in work life balance and cares about YOU!
About this role :
This role is vital to our company's success as we expand our team of sales professionals and drive revenue growth. As a Sales Manager, you will play a key role in delivering exceptional, dynamic, and hands-on training experiences that energize and engage our sales teams. Your leadership will be instrumental in developing their skills and driving our collective success.
In this role, you will be responsible for :
- Drive revenue growth by exceeding daily, monthly, and yearly sales goals through effective sales strategies and optimizing performance across all revenue channels, including Home Comfort Advisors (HCAs), technicians, plumbers, electricians, and Customer Service Representatives (CSRs).
- Oversee multi-trade sales efforts across HVAC, plumbing, and electrical trades, utilizing financing and payment options to boost sales effectiveness and customer satisfaction.
- Review the dispatch board and work with dispatch and department managers to ensure the appropriate technician, HCA, and resources are assigned to each call.
- Create and manage comprehensive training programs that include hands-on, face-to-face sessions for both management and non-management staff. Establish and monitor KPIs to track and exceed performance metrics and continuously improve training programs to meet evolving business needs.
- Collaborate with sales and service teams to develop sales strategies, analyze local markets, and suggest new products, services, and innovative sales techniques to enhance customer satisfaction, increase market share, and build customer loyalty.
- Be available for nights, afterhours, weekends, and holidays as needed to support business operations and meet sales objectives.
- Recruit, train, and mentor the sales team, assisting with the integration of the “Southern Model” to align with company practices and standards.
Required Qualifications :
Preferred Qualifications :
Benefits :
We offer a rewarding career path with great benefits, flexible schedules, professional and on-the-job training, and growth plans. Be a part of the team our customers call the finest in the industry.
Southern Home Services is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization.
Requirements :
