PARTS COUNTER SALES

SOUTHERN HONDA POWERSPORTS

PARTS COUNTER SALES

SOUTHERN HONDA POWERSPORTS SEEKS A PARTS COUNTER SALES PERSON TO HANDLE

OUR GROWING PARTS BUSINESS. THE POSITION WILL SELL PARTS TO CUSTOMERS OVER THE

COUNTER AND BY PHONE.

RESPONSIBILITIES:

ASSISTS CUSTOMERS IN A FRIENDLY, PROFESSIONAL AND EFFICIENT MANNER.

INFORMS CUSTOMERS OF COMPANION PART REQUIREMENTS AND SPECIALS AND ENSURES

THAT THE CUSTOMER IS EXPOSED TO THE FULL PRODUCT LINE.

ANSWERS PHONE CALLS TO PROVIDE PRICE QUOTES AND OTHER INFORMATION.

CONTACTS CUSTOMERS REGARDING ANY CHANGES IN THE ESTIMATE OF PROMISED TIME,

EXPLAINS COST AND TIME REQUIREMENTS IN DETAIL AND GETS PROPER AUTHORIZATION

BEFORE ANY ADDITIONAL PARTS ARE ORDERED.

PULLS AND FILLS ORDERS FROM STOCK. NOTIFIES MANAGER IF INVENTORY LEVELS NEED

IMMEDIATE ATTENTION.

LOCATES OUT OF STOCK PARTS FROM OUTSIDE SOURCE AND SUBMITS AN EMERGENCY

ORDER IF NECESSARY.

NOTIFIES CUSTOMER WHEN SPECIAL ORDER PARTS ARE RECEIVED.

ASSISTS VEHICLE SALES REPRESENTATIVES WITH THEIR ORDERS. MAKES SURE THAT ALL INTERNAL

REQUESTS FOR PARTS ARE BILLED CORRECTLY.

EXPLAINS ALL CHARGES TO CUSTOMERS. RECEIVES PAYMENT FROM RETAIL CUSTOMERS.

IS RESPONSIBLE FOR BALANCING CASH DRAWER AT END OF DAY.

KEEPS ORDERLY RECORDS IN COMPLIANCE WITH DEPARTMENT AND DEALERSHIP PROCESSES

AND POLICIES.

MAINTAINS CLEAN AND PROFESSIONAL COUNTER.

PARTICIPATES IN ALL TRAINING PROGRAMS THAT ARE MADE AVAILABLE.

KEEPS CURRENT ON NEW PRODUCTS AND PRODUCT UPDATES.

MAINTAINS PROFESSIONAL APPEARANCE.

REPLENISHES ASSIGNED INVENTORY AS REQUIRED.