What are the responsibilities and job description for the Phone Receptionist/Scheduler position at Southern Illinois Dermatology?
Overview
Southern Illinois Dermatology is a busy dermatology clinic with offices located throughout southern Illinois. We are locally owned and operated by board certified dermatologist, Dr. Ted Van Acker, since 1996. We have proudly served the southern Illinois region for 25 years! Many of our employees have been employed with us for over 15 years which speaks volumes about our company from the employees' perspective. Come be part of our team!
Job Responsibilities and Requirements:
- Answer and handle incoming calls
- Schedules and maintains appointments through computerized scheduling program.
- Adheres to established rules of scheduling through computerized scheduling program.
- Utilizes phone system to initiate reminder calls and reschedule missed appointments.
- Take and send detailed electronic messages
- Completed required daily reports
- Handles patient, provider, and staff requests within the appropriate scope of practice.
- Verifies and updates demographic and other necessary information in the computer records.
- Must be able to handle high call volume and multitask.
- Proficiency with computers including Electronic Practice Management and Medical Records systems preferred. We utilize NextGen Healthcare software
- A professional, positive, friendly and helpful attitude is required along with good communication skills
- Maintains patient confidentiality and follows HIPPA guidelines.
- Strong attention to detail and organizational skills
- Ability to work well with others
- Be willing and able to adapt to changes.
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Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $15 - $18
