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Program Services Specialist (Family Advocate) (CS25-038)

Southern Illinois University
Edwardsville, IL Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 5/11/2025

Salary : $3,333.44 Monthly

Location : East St. Louis, IL

Job Type : Full Time

Job Number : 00401

Division : Univ Services to ESL

Department : Head Start

Opening Date : 02 / 07 / 2025

Closing Date : 2 / 27 / 2025 11 : 59 PM Central

FLSA : Non-Exempt

Description

Join Our Team and Make a Difference!

We are seeking a passionate and dedicated Family Advocate to become a key member of our team. In this role, you will play an essential part in supporting families and ensuring the smooth implementation of our program's systems, including Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA). Your efforts will help empower families, promote financial self-sufficiency, and encourage active participation in our programs.

What You'll Do

  • ERSEA Management : Oversee the implementation of our ERSEA systems, ensuring eligibility determination, recruitment, selection, enrollment, and attendance monitoring are efficiently managed.
  • Family Engagement : Actively engage families by building trusting relationships, assessing their strengths and needs, and creating personalized Family Partnership Agreements.
  • Recruitment & Enrollment : Assist families with completing applications and ensure timely enrollment to fill vacancies and maintain a healthy waitlist.
  • Liaison Role : Serve as a bridge between the school, home, and community to facilitate open communication and provide necessary support to families.
  • Documentation & Compliance : Maintain accurate records in our program database (ChildPlus) and physical files, ensuring compliance with Head Start Program Performance Standards.
  • Family Support : Secure signatures and complete necessary documentation related to health, attendance, Family Needs Assessments, in-kind contributions, and more.
  • Parent Engagement : Plan and coordinate parent meetings, parent cafes, and activities that foster family involvement and leadership.
  • Volunteer & Leadership Encouragement : Promote volunteerism and encourage parent participation in the Policy Council.
  • Event Coordination : Design and distribute flyers, organize refreshments, and communicate event details through preferred parent communication channels.
  • Child & Family Services : Facilitate parenting curriculum and conduct child screenings, such as ASQs, dental clinics, and hearing / vision tests.
  • Transportation Support : Provide transportation services, including distributing bus passes and coordinating rides for Policy Council meetings, doctor appointments, and center-based activities.

We are excited to welcome a compassionate and dedicated advocate to our team. If you're looking to make a lasting impact in the lives of families, this role is for you!

Minimum Acceptable Qualifications

Minimum Qualifications :

  • Any one or combination totaling three (3) years (36 months) from the categories below :
  • Coursework in social work or behavioral sciences, or closely related field as measured by the following conversion table or its proportional equivalent :

    30 semester hours equals one (1) year (12 months)

  • Associate's Degree (60 semester hours) equals eighteen months (18 months)
  • 90 semester hours equals two (2) years (24 months)
  • Bachelor's Degree (120 semester hours) equals three (3) years (36 months)
  • Progressively more responsible work experience in social service / counseling at a paraprofessional level under qualified supervision.
  • Preferred Qualifications :

  • Family Specialist Credential (Gateway) with minimum of two years experience interacting with low-income families
  • Associate Degree with minimum of two years experience interacting with low-income families
  • Bachelors Degree in social work or related field as determined by transcript review
  • Knowledge, Skills, and Abilities :

  • Computer Literate
  • Excellent Interpersonal / Oral Skills
  • Valid Illinois Driver's License
  • Supplemental Information

    Civil Service Information : Civil Service Application - FAQs

    Application Instructions : How to Apply - Step by Step

    Illinois Residency Requirement : Pursuant to the State Universities Civil Service System, out-of-state candidates must establish Illinois residency within 180 calendar days of the start date for this position. Illinois residency requires proof of a valid Illinois Driver's License or state of Illinois ID Card. Failure to produce the required documentation within 180 calendar days will result in immediate termination of employment.

    Classification : State Universities Civil Service System Classification Number : 4774 - SUCSS Classification Title. For more information on Civil Service classifications, please visit the State Universities Civil Service System website at : .

    Veterans : Veterans who qualify for preference must provide proof of eligibility within ten (10) working days of submitting an application. The required proof of eligibility includes, at a minimum, a copy of the veteran's DD214 / DD215 form (Department of Defense), NGB22 form (National Guard), or Discharge Orders or DD256 Discharge Certificate (Reserves). For help in determining the appropriate proof of eligibility to submit, please refer to the Guide for Veteran Document Verification.

    Pre-Employment Screening : External candidates receiving a job offer must undergo pre-employment screening, including a criminal background check. For safety sensitive positions, a drug screen will also be required.

    Work Authorization Information : This position does not offer work authorization sponsorship. International students at SIUE on F-1 or J-1 visas are not eligible for full-time or part-time civil service positions with permanent status. F-1 and J-1 visa holders must be enrolled full-time and can only apply for temporary part-time roles working 20 hours or less per week during spring and fall semesters, such as student worker positions, assistantships, and civil service extra help roles. SIUE is a state university, and it's important to highlight that benefits from state-sponsored plans may not be accessible to individuals on F1 or J1 visas.

    Accommodation : If you are unable to utilize our online application system and need to request an accommodation, please reach out to us at 618-650-2190 or via email at : careerinfo@siue.edu

    Statement of Diversity : SIUE is an Equal Opportunity Employer committed to an inclusive and diverse workforce. We firmly believe in providing equal access and opportunity to individuals across all job titles. We will not discriminate against any person on the basis of race, national origin, ethnicity, color, religion, disability, age, marital status, sex, sexual orientation or veteran's status.

    SIUE cultivates an atmosphere of inclusivity, respect, and warmth that fosters learning and collaboration. Each member of our university community bears the responsibility of actively contributing to this enriching campus environment. We encourage individuals who are dedicated to upholding these values to apply.

    To learn more about SIUE's Mission and statement on diversity, please visit :

    We value your interest and look forward to reviewing your application. For questions or more information, please email careerinfo@siue.edu.

    SIUE offers an exceptional array of benefits to all full-time and part-time employees (50% or more receive benefits accrued at the percentage of appointment) including :

  • Medical, dental, and vision insurance;
  • University tuition waivers (full-time receive 100% waiver of tuition)
  • Life insurance;
  • SURS retirement plan;
  • Supplemental retirement savings plans;
  • Paid vacation and sick leave accrual;
  • Generous holiday schedule / paid holidays;
  • WorkLife programs;
  • Employee Assistance Program (mental health and wellness);
  • Employee discounts (local and national retailers);
  • Flexible Spending Account Program;
  • For more about our benefits and employee services, visit :

    Are you legally authorized to work in the United States?

    Do you possess the necessary experience as stated in the Minimum Qualifications?

    Required Question

    Salary : $3,333

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