Site Coordinator - Stringfellow

Benefits:

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

The Site Coordinator is a high-level position with the primary responsibility of clinic operations and ensuring that healthcare staff have the essential resources to treat patients. The Site Coordinator may supervise and direct many aspects of healthcare operations, from employee development and budget management to technology operations and finances. Daily activities can include keeping staff updated on changes working toward a common vision, evaluating, and staff performance. Site Coordinators typically report to the organization's Executive Director of Practice Operations.

Customer Service:

• Greets customer, assists with information
• Courteous, accurate, and proactive in anticipating the customer's needs

• Responds in a professional, courteous manner to all written and verbal customer inquires • • Protects patient's rights and confidentiality

Essential Duties:

• Oversight of training, and supervising all operational staff, nursing staff, clinical professionals, including providing continuing

education opportunities for individuals and teams to advance their skills.

• Assists with staff retention through recruiting, selecting, orienting, and appropriate training of staff occurs during the onboarding

process.

• Ensuring that laboratory materials, tools, equipment, and other resources are managed efficiently and in accordance with safety

protocols and guidelines.

• Improving the efficiency of clinical staff and fostering collaboration among physicians, nurses, and other care providers by minimizing

their administrative burden

• Managing budgeting, accounting, and finance functions to ensure that clinical operations are financially sound.
• Meeting the needs of patients by planning and overseeing patient care and administrative operations
• Providing teams and individuals with what they need to excel in their roles and resolving conflicts and issues.

Medical Equipment/Supplies/Operating Systems:

• Is responsible for oversight and ordering of inventory of all medical supplies
• Oversight of financial aspects of clinic operations, such as bank deposits and end-of-day reconciliation
• Collaborates with the revenue cycle management team and facilitates appropriate account resolution
• Facilitates operational aspects of the clinic to ensure surroundings such as building, utility, and office equipment in collaboration with

vendors, ensuring completion of preventative maintenance requirements, following vendor/manufacturer instructions,
troubleshooting malfunctions, and providing oversight to repairs as needed

• Ensure successful implementation and adoption of clinical operating systems
• Ensures the operation of medical equipment by verifying emergency equipment availability, completing preventative maintenance

requirements; following manufacturer’s instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories,
maintaining proficiency in laboratory equipment; evaluating new equipment and techniques

Traits and Skills:

• Must be self-directed/self-motivated
• Exhibits good communication and interpersonal skills
• Performs a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure
• Accepts responsibility for the direction, control, and planning of one's work
• Works independently
• Recognizes the rights and responsibilities of patient confidentiality
• Conveys empathy and compassion to those experiencing pain, physical or emotional distress and/or grief
• Relates to others in a manner which creates a sense of teamwork and cooperation
• Communicates effectively with people from every socioeconomic, cultural and educational background
• Exhibits flexibility and copes effectively in an ever-changing, fast-paced healthcare environment
• Performs effectively when confronted with emergency, critical, unusual or dangerous situations
• Demonstrates professional responsibility and accountability in collaborating with providers and other team members to establish

and achieve desired patient outcomes

• Demonstrates a quality work ethic of doing the right thing the right way
• Maintains a customer-focused attitude and strives to satisfy the customer's perceived needs