What are the responsibilities and job description for the CCBHC Targeted Case Manager position at Southern Iowa Mental Health Center?
Join our CCBHC team at Southern Iowa Mental Health Center!
The CCBHC Targeted Case Manager will be responsible for providing enhanced coordination and care management activities for anyone at SIMHC who has been identified as needing care coordination services, per the CCBHC guidelines for care coordination.Targeted Case Management services may take place either: at SIMHC, in an outreach office, client home setting or other community organization setting. This position provides an intensive level of support that goes beyond the care coordination that is the basic expectation for all the people served by the CCBHC. Targeted Case Management are for individuals who have a short-term need for support in a critical period, such as an acute episode or care transition.
This position will involve working collaboratively with staff members throughout SIMHC, as well as with community partners. This position is located in our SIMHC Oskaloosa outreach office with travel to our Sigourney outreach office as needed and we would like to fill this position with someone that resides in Mahaska County. This position is an hourly paid position and reports directly to the Team Lead of Community & Outreach Services.
Responsibilities
- Documents care plans, case notes, client contact notes, and all other necessary documentation into the EMR.
- Assists in the screening, engagement and admission of clients into the CCBHC program.
- Assists in the use of client questionnaires as requested by SAMSHA and HHS
- Collects and tracks health status measures and data related to required Outcome Measures as requested by SAMSHA and HHS
- Assist patients receiving services in sustaining recovery and gaining access to needed medical, social, legal, educational, housing, vocational, and other services and supports.
- Provides timely follow up for the patients that are admitted to inpatient care.
- Provides care coordination by assisting clients in making needed medical or other healthcare appointments and tracking that follow up care did occur.
- Identifies and addresses gaps in care. Makes referrals to community and social support services as needed.
- Uses a recovery-oriented approach to assist patients in taking steps to improve their health and wellness.
- Provides support using a variety of approaches, which may include face-to-face visits, phone contacts and collateral contacts with the patient, the patient’s family or other providers on the person-centered and family-centered treatment plan.
- Plans, promotes and implements Wellness and Prevention activities for patients, including the development of a WRAP plan when identified.
- Assists in connecting individuals to community resources or services.
- Provide practical supports to individuals, such as transportation to appointments as needed and to ensure follow up on health-related concerns.
- Serves as a role model for recovery and promotes hope.
- Establish collaborative working relationships with other community stakeholder groups (for example: hospitals, primary care physician offices, health departments, HHS, etc.).
- Assist with scheduling appointments and setting up telehealth for patients.
Requirements
- Friendly and welcoming person.
- Good verbal and written skills with ability to practice good communication with clients, staff, and other community providers.
- Reliable
- Good decision-making skills and ability for critical thinking.
- Strong passion for improving the mental health care delivery system.
- Familiarity and proficiency with electronic medical record, electronic mail, and word processing required. Strong computer skills required.
- Hearing and visual ability which allows for necessary understanding while rendering professional and supervisory services.
- Physical ability to stand, walk and move for up to 7 hours in a working shift.
- Familiarity with community resources related to mental health is a plus.
- Bachelor’s Degree in a Human Services related field OR associate’s degree in a Human Services or closely related field is preferred.
- Two years previous experience working with patients with a mental illness is required.
- Previous experience working with or for a community provider is preferred.
- Social Work experience is preferred.
- Must carry current automobile insurance on the vehicle driven to and from work.
- Must have an active and valid Iowa Driver’s License.
- Must be able to pass an Iowa criminal background check.
- Must be able to pass Iowa HHS Adult & Child Abuse Registry verification.
- Must adhere to Driver policy 24.3 (4) as part of ongoing job requirement.
What We Offer
We offer our employees a competitive salary and benefit package.
- This is a Full-Time position located in our Oskaloosa outreach office with travel to our Sigourney outreach office as needed.
- Working for a company that values quality, accessible and comprehensive care for the community.
- The benefits:
- Medical insurance – provided at no cost to the employee
- Life Insurance provided
- 403(b) plan — 4% of the annual salary with no match requirements after the first year
- A generous PTO system of 25 days per year, plus 11 paid holidays
- AFLAC
- Vision and Dental Packages
If you are passionate about making a difference in the lives of individuals facing mental health challenges, we invite you to apply for the CCBHC Care Coordinator position at Southern Iowa Mental Health Center today!
Job Type: Full-time
Benefits:
- 403(b)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
- No weekends
Work Location: In person
