Assistant Property Manager

Why Southern Land?

Our full-service company is comprised of planning, architecture, design, construction, marketing, and resident experience professionalsall in-house and working together every day to envision and create uniquely beautiful places.

Position Summary

Southern Land Company, a national real estate development and construction firm headquartered in Nashville, TN is seeking a full-time Assistant Property Manager to join our dynamic team at our Westhaven Community.

This position will focus on Property Management within the Westhaven Community. The ideal candidate should possess excellent organizational and communication skills with an emphasis on first class customer service and flawless attention to detail.

This position will focus primarily on serving as the focal point of service and information for homeowners, the homeowners Association, and Southern Land Company staff. The right-fit candidate should possess excellent organizational and communication skills with an emphasis on first-class customer service and flawless attention to detail.

Essential Functions

• Serve as the primary contact for questions and concerns from the Board of Directors and the Townhome & Villa homeowners.
• Responsible for managing all maintenance free living Associations within Westhaven.
• Manages contracts, expenses, and work orders with vendors within the community.
• Maintains proper operation and management of the various Associations maintenance programs.
• Manages Association capital projects, keeping organized schedules, and records.
• Maintain and enhance relationships with homeowners.
• Professionally responds to homeowner communications (i.e., emails, phone calls, visits).
• Maintains portions of the community website that pertain to Property Management/HOA.
• Proactively communicates with residents regarding issues that may arise within the community.
• When necessary, facilitates resolution of neighbor-to-neighbor conflicts pertaining to HOA rules.
• Routinely inspects properties for landscape, architectural, covenant, and builder violations.
• Manages enforcement of covenants and follow up communication with homeowners until issues are resolved.
• Routinely inspects properties to comply with the Associations maintenance program.
• Collaborate with the team to prepare the annual HOA budgets and make annual dues recommendations to the Board of Directors.
• Fiscal management for the community including continuous management of monthly expenses against budget.
• Monthly financial statement preparation and review with the Board.
• Maintenance and management of member assessment delinquencies log/report to ensure all delinquencies are properly tracked, communicated to the Board, and brought to resolution.
• Prepares for and participates in HOA Board meetings and member meetings.
• Actively supports Community Management and assists with dedicated events as needed.
• Attends meetings with other departments to stay abreast of current plans (i.e., Sales, Development).
• Ability to walk on property tours that are not accessible by vehicle.
• Availability during business hours but may be required to work occasional evenings/weekends for dedicated events.
• Available to facilitate afterhours calls/emergency HOA related issues.

Knowledge, Skills, and Abilities

• Strong working knowledge of Microsoft Office.
• Ability to keep sensitive information highly confidential.
• Excellent written and verbal communication skills.
• Strong people skills, and the ability to deal professionally with clients, vendors, and co-workers on the phone and in person.
• Excellent organizational and time management skills, ability to take initiative, use good judgment, demonstrate a keen sense of urgency and diligence, and carry multiple projects through to completion.
• Ability to work independently and collaboratively, prioritize work and ask for further clarification when necessary.
• Ability to work under pressure with tight time constraints, as well as the ability to deal with frequent interruptions, unresolved situations, frequent change, delays, or unexpected events.

Required Education and Experience

• Bachelors degree.
• 2 years experience in Property Association Management or a similar position.

Company Overview

Southern Land Company believes that community is the heart of every successful development project. With that as our starting point, we create residential developments around the country that provide a generous, comfortable lifestyle to those that call them home. In support of our single family and multifamily projects, we also undertake key retail, office, and recreation developments to craft convenient, complete communities. We believe in big ideas and paying attention to every detail required to realize them.

We Have

• A strong brand recognized for quality, performance, and artistry
• Guiding principles of creativity and innovation
• An open mind for new ideas and creative methods
• A strong compensation and benefits package, including health, vision, dental, 401k with a strong match and more!

Southern Land Company is an Equal Opportunity Employer (EOE) and we seek to create an inclusive work place that embraces diverse backgrounds, life experiences and perspectives. Southern Land Company offers a competitive benefits package, including 401k and paid time off. Southern Land Company is a Drug Free Workplace. For more information, please visit our website at www.southernland.com.

The above information is only an illustration of the general nature and level of work performed by the employee within this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the Company and employee and is subject to change by the Company as the needs of the Company and requirements of the job change.