What are the responsibilities and job description for the Courtesy Officer position at Southern Management Companies?
WHAT WE ARE LOOKING FOR:
Courtesy Officers are an essential part of our apartment community. While maintaining visibility and availability to our residents, our Courtesy Officers often work independently with minimal supervision. They are dependable, people-oriented problem solvers, and are able to work in a fast-paced environment.
WHAT WE EXPECT FROM YOU:
- Manage and control access to community
- Patrol residential and commercial buildings and grounds
- Observe, record and report activities and incidents timely and accurately
- Notify management of all unusual, emergency, and/or significant situations that occur on the community
- Resolve or report safety concerns immediately
- Inspect and enforce parking policy
- Attend to the needs of residents and guests
- Contribute to community/company engagement efforts
- Perform other duties as assigned by managers/supervisors
JOB KNOWLEDGE & SKILLS:
- Ability to handle emergency situations with poise and empathy
- Ability to handle stress and pressure
- High level of written and oral communication skills
- Ability to keep accurate and neat records
- Outstanding customer service skills
- Proficiency with Microsoft Office and Excel
- High school diploma or GED
- One year of customer service experience
- First aid and CPR certifications preferred
Req Benefits: Your wages are only part of the employment equation. Benefits add significant dollars to your total compensation package and greatly improve your quality of life. Southern offers one of the best benefits packages in the industry. Southern provides: * A choice of Health, Dental and Vision Insurance for you, your spouse and/or eligible children at a remarkably low cost * Company paid Group Term Life and AD&D Insurances * Traditional and ROTH 401(k) with Company contribution * Paid holidays, paid time off, pay for bereavement/funereal leave and jury duty * Continuing Education You can customize your package to include: Short Term Disability, Long Term Disability, Long Term Care for an additional cost, at a reduced rate. Benefit eligibility is dependent on Team Member Status. All benefits are subject to change or cancellation at any time.
Compensation: $18.35 - $25.38
Salary : $18 - $25
