What are the responsibilities and job description for the Retail Associates / Key Holders position at Southern Marsh Collection?
Southern Marsh is excited to announce that we are currently conducting a search for dynamic and fun sales associates/key holders for our outlet store at Gulport Premium Outlets in Gulfport, Mississippi!
Qualified Sales Associates will start at $12.00 - $14.00 per hour!
Qualified Keyholders will start at $14.00 - $16.00 per hour!
Overview:
Responsible for assisting the management team in driving sales through exceptional customer service. Ensures the customer experience, supports our brand and makes service a top priority.
Functions & Responsibilities:
-Reports to the Store Manager, Floor Manager, or Management Trainee
-Generate Sales
-Responsible for meeting their goals/measures
-Develops and maintains relationships with customers
-Supports in-store event sourcing and execution
-Customer Experience
-Ensures the store reflects Southern Marsh’s Brand
-Leads the store in educating new associates on best practices
-Ensures customers are contacted when new product arrives
-Team Development
-Assists with training new associates
-Helps foster a welcoming, fun, encouraging, and energetic team and customer environment
-Helps in recruiting and referring top talent for the store’s teams
-Supports store and team-building activities with the management team
-Operations
-Maintains efficient merchandise controls
-Maintains loss prevention awareness at all times
-Helps maintain a clean and tidy store environment
-Merchandising
-Helps to maintain merchandising as it pertains to company standards, current floorset, and brand initiatives
-Contributes to weekly product feedback
Requirements
-Strong interpersonal communication and customer service skills
-Team-focused, confident, and professional
-Creative, adaptable, entrepreneurial, and driven by integrity
-Strong verbal and written skills
-Ability to perform effective selling techniques to achieve sales and repeat business
-Ability to work a flexible schedule including holidays, overnights, weekends
-A passion for making people happy
-Excited to help recruit, train, motivate and inspire as a large piece of your day-to-day responsibilities
-Accuracy and attention to detail.
-Ability to effectively receive and communicate feedback
-Positive outlook
-Excited to get to know our product inside and out in order to offer style advice and help customers
-Outgoing, friendly & personable with a positive attitude
-Customer Service-oriented experience preferred but not necessary
-Passion for the Southern Marsh brand
Company Information
Southern Marsh Collection LLC develops and markets men’s, women’s, and youth apparel and accessories. Since 2008, Southern Marsh has provided casual lifestyle-oriented apparel for the individual who values seamless work to wear in the aspirational South.
Southern Marsh is available online and throughout 700 independent retailers in the United States. The company is headquartered in Baton Rouge, La with its fulfillment facilities in a nearby city. Southern Marsh has an outlet store located in Gonzales, LA.
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
Ability to commute/relocate:
- Gulfport, MS 39503: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Retail Associates: 1 year (Preferred)
Language:
- English (Preferred)
Work Location: In person
Salary : $14 - $16