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Administrative Assistant

Southern New Hampshire Services, Inc.
Nashua, NH Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 4/10/2025
JOB DESCRIPTION

Incumbent of this position will function as the principal support for the Housing Manager. The individual will develop a work-flow process and implement systems that will allow for the orderly, timely and professional completion of tasks as required.

SUPERVISION:

Received: Works under the direct supervision of the Housing Manager and general supervision of the Housing Director.

Exercised: None.

RATE: $15.65 (Experience will be considered)

JOB RESPONSIBILITIES:

  • Assists with the day-to-day activities of operating a housing facility.
  • Provides a wide variety of clerical/administrative support to the site Housing Manager and other housing staff as requested by the Housing Manager. Examples of duties include: Assists with waiting list and resident file maintenance and upkeep.
  • Assists with Managerial duties such as, conduct tenant certification, selection and annual recertification, handle leasing of new and turn over units.
  • Become proficient and utilize rental software to enable Housing Manager to maintain records of collections, disbursements, security deposit reports, etc., in accordance with the HUD Handbook 4350.3.
  • Collects rents, issue receipts, makes daily deposits and run necessary reports at the request of the Housing Manager.
  • Responsible for having adequate knowledge of HUD Handbook 4350.3 rules and regulations and Enterprise Income Verification (EIV).
  • Screens telephone calls and drop-in visitations for the Housing Manager as well as placing outside calls for any of the offices.
  • Responsible for maintaining effective client relations.
  • Will be responsible for conducting orientations for new move ins at the request of the Housing Manager.
  • Must possess a valid driver’s license and be able to travel when needed.
  • Will maintain professional boundaries with all current, past, and prospective clients, and maintain the confidentiality of clients and staff, in accordance with SNHS policy and procedure.
  • Abide by all SNHS Safety policies and procedures.
  • Present professional and positive image as a representative of SNHS.
  • Responsible for having adequate knowledge of all SNHS programs and will gather sufficient intake information to make referrals to other SNHS programs which are beneficial to the client and his/her family.
  • Perform other related duties as required.

REQUIRED SKILLS AND ABILITIES:

  • The individual will have good communication skills in both oral and written form, knowledge of computers and bookkeeping skills is essential.
  • Must be proficient at Microsoft Office and Excel and experience in property management and rental software a plus.
  • Demonstrated working knowledge of supportive services and other resources for senior citizens.
  • Ability to advocate, problem solve and help residents to maintain their independent lifestyle.
  • Strong customer service skills.

EDUCATION AND/OR EXPERIENCE:

  • The incumbent will have at least a high school diploma (business college experience a plus).

LOCATION
Nashua, NH
CATEGORY
Housing
CONTRACT TYPE
Full Time
DESIRED EXPERIENCE
Preferred
EDUCATION REQUIREMENT
High School | GED | HiSET
WAGE
$15.65 (experience will be considered)
REFERENCE
2025-181

Salary : $16

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