What are the responsibilities and job description for the Student - Concierge Desk Manager (Work Study Only) position at Southern New Hampshire University?
Description
Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide.
Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.
The opportunity
Concierge Desk staff provide high-quality customer service to the Southern New Hampshire University community. Responsibilities include answering questions and assisting with event set-ups within the Student Center and Wolak Library Learning Commons. Employees must be willing to work flexible hours, late nights and weekends. This position also supports the Office of Student Involvement in general, and employees may participate in special projects as assigned. Our student employees are essential in helping us build community and support others finding a sense of belonging at SNHU. The Concierge Desk position plays a vital role in that goal. We look to hire students who demonstrate integrity.
Manager Responsibilities :
- Assist in the supervision, hiring evaluating, and training of all Concierge Desk Staff
- Help in planning Fall Training for the Concierge Desk Staff and help coordinate additional training opportunities throughout the Academic Year.
- Generate a work schedule for Concierge Desk Staff.
- Serve as an open line of communication between Concierge Desk staff and the Office of Student Involvement.
- Review and maintain written manuals for all procedures and policies
- Schedule and hold Concierge Desk Staff meetings on a regular basis.
- Attend all Student Center Trainings and Manager Meetings
Key Job Responsibilities :
Expectations :
Minimum Qualifications :
Learning Goals :
Students working in the Office of Student Involvement will deepen their understanding around the 5 values through learning that will take place on the job, through the opportunity to attend conferences, monthly individual staff training, department semester trainings and celebrations. These values are :
We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.
Compensation
The hourly pay range for this position is $12.00 - $15.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations.
Salary : $12 - $15
