What are the responsibilities and job description for the Patient Service Representative- Radiology position at Southern NH Internal Medicine?
Job Summary
The PSR (RADIOLOGY) plays a crucial role in ensuring a positive experience for patients within SNHIMAs private healthcare setting. This position involves managing patient interactions, scheduling radiology and IM appointments, and providing administrative support to enhance the overall efficiency of the practice. The ideal candidate will possess strong communication skills, a solid understanding of medical terminology, and a commitment to delivering exceptional patient care.
Duties
- Schedule and confirm appointments, ensuring accurate patient records and authorizations are maintained,
- Answer phone calls and respond to inquiries regarding services, procedures, and insurance information.
- Collect and verify patient information, including medical history and insurance details.
- Assist in managing office operations by maintaining organized files and records.
- Collaborate with healthcare providers to facilitate smooth patient flow and address any concerns.
- Utilize medical terminology effectively to communicate with both patients and staff.
- Provide administrative support as needed, including data entry and filing tasks.
Experience
- Previous experience in a medical office or imaging center setting is preferred.
- Familiarity with medical terminology is essential for effective communication within the healthcare environment.
- Experience in providing administrative support or customer service will be considered an asset.
- Strong organizational skills and attention to detail are necessary for maintaining accurate records.
- Ability to work collaboratively in a team-oriented environment while managing multiple tasks efficiently.
This position offers an opportunity to contribute positively to patient care while developing valuable skills in the healthcare field.
Job Types: Full-time, Part-time
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
