What are the responsibilities and job description for the Field Service Technician position at SOUTHERN OFFICE SUPPLY, INC.?
Job Title: Service Technician
Company: Southern Office Supply
Location: 417 N. Kansas, Liberal, KS
Job Type: Full-Time
Job Description:
Southern Office Supply is seeking a skilled and dependable Service Technician to join our team. This position is responsible for diagnosing, repairing, and maintaining office machines, including copiers, printers, and multifunction devices, at customer locations. The ideal candidate is detail-oriented, customer-focused, and has a strong mechanical and technical aptitude.
Responsibilities:
- Troubleshoot and repair office machines (copiers, printers, MFPs) in a timely and efficient manner.
- Perform routine maintenance and preventative servicing to minimize downtime.
- Accurately diagnose service issues and provide customers with repair estimates when needed.
- Keep records of repairs, parts used, and customer interactions.
- Provide basic training to customers on equipment operation and maintenance.
- Maintain inventory of common parts and tools.
- Communicate effectively with customers and office staff regarding service updates.
- Stay current with industry advancements, including software updates and new models.
Qualifications:
- Experience in copier/printer repair preferred (training available for the right candidate).
- Strong troubleshooting and problem-solving skills.
- Mechanical and technical aptitude with the ability to learn new technologies.
- Excellent customer service and communication skills.
- Ability to work independently and manage time efficiently.
- Valid driver’s license and reliable transportation.
Preferred Skills:
- Prior experience with brands such as Sharp, Lexmark, HP, Brother, or similar.
- Knowledge of networking and basic IT troubleshooting.
- Experience using diagnostic tools and service software.
Benefits:
- Competitive pay based on experience.
- Paid training and certification opportunities.
- Company vehicle for service calls.
- Paid time off and holidays.
If you're a problem solver who enjoys hands-on work and helping customers, we'd love to hear from you!
Job Type: Full-time
Pay: $17.30 - $22.00 per hour
Expected hours: 35 – 45 per week
Benefits:
- Employee discount
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Application Question(s):
- Do you have a clean driving record?
Education:
- High school or equivalent (Required)
Ability to Commute:
- Liberal, KS 67901 (Required)
Work Location: In person
Salary : $17 - $22
