Information Technology Supervisor

SOUTHERN OREGON ORTHOPEDICS, INC.

We are seeking a qualified IT Supervisor to oversee our IT operations and ensure the smooth functioning of our technology infrastructure. The ideal candidate will lead a team of IT professionals, provide technical support, and implement system improvements to enhance efficiency and security.

Essential Functions of the Job

Job Title: Information Technology Supervisor

Departments: Oversee all Areas and aspects of Information Technology

Reports To: CFO

SUMMARY:

The IT Supervisor oversees and administers company platforms, IT Projects, strategies, and vendors. Works as a part of the managers team and identifies information system enhancements that will improve business and support future business needs. Fulfills role of Security Officer.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

(Other duties may be assigned)

· Manage and monitor all computer and network systems for proper performance

· Prepare for and implement new systems and integration of new business ventures

· Plans and implements additions, deletions, and major modifications to the supporting infrastructure company-wide in coordination with corporate leadership.

· Oversees the implementation of network security at the corporate level.

· Anticipates future network needs, identifies proactive solutions to satisfy needs

· Work with Software and Hardware vendors to quickly identify and resolve issues

· Assists in unit testing to verify that the system functions satisfy business requirements

· Participates in the review of technical designs

· Prepares project plans that outline expected tasks and activities

· Evaluates software vendors and solutions

· Facilitates system selection projects and fulfills project manager role for IT-related systems

· Develops network operations budget and ensures operations meet approved budget levels

· Advise the CFO of any substantial failures in IT equipment or repairs needed in the departments.

· Expand job-related knowledge and skills to improve performance and adjust to change.

· Facilitates annual Security Assessment and Risk Analysis to satisfy HIPAA Compliance requirements

· Use interpersonal skills to effectively build and maintain cooperative professional relationships.

· Effectively communicates relevant IT-related information to superiors.

· Ensures department is well informed, at all times, of changes and newsworthy events within the company.

· Holds responsibility for capacity planning and scheduling vendor negotiations related to IT.

· Performs data analysis to provide support to CFO.

· Helps establish and build relationships with vendors in conjunction with corporate leadership.

· Oversees the planning and management of the company's telephone system and manages company-wide upgrade efforts.

· Holds responsibility for IT staffing and budgeting projections on a company-wide basis

· Manages and oversees vendor activities to fulfill agreed SLA’s.

· Other duties as assigned by the CFO.

QUALIFICATIONS:

Leadership

· Achieves excellence in all areas of business.

· Champions change and effectively manages the implementation of new ideas.

· Teamwork

· Reinforces team approach throughout practice both on client projects and internal initiatives.

· Supports and solicits input from team members at all levels within the organization.

· Communicates effectively with internal clients to identify needs and evaluate alternative business solutions and strategies.

· Continually defines ways to increase internal client satisfaction and deepen client relationships.

· Maintains lasting internal client relationships

· Provides senior-level resolution to internal client issues.

A. EDUCATION AND/OR EXPERIENCE:

· Average 5-7 years prior IT experience required

· Minimum Education: Bachelor’s Degree in Information Technology, or a related field

B. PROFESSIONAL SKILLS:

· Excellent communication, leadership, and collaboration skills

· Possesses solid project management skills

· Advanced decision-making and problem-solving skills

· Business acumen, knowledge, and professionalism

Qualifications

• IT infrastructure
• IT service management
• IT project management
• Network infrastructure
• Disaster recovery
• OLCC Service Permit

Job Type: Full-time

Pay: $65,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

Salary : $65,000 - $85,000