Marketing/Scheduling Coordinator

Job Description

Job Description: Marketing/Scheduling Coordinator

 Job Summary

Role:                    Marketing/Scheduling Coordinator

Job Type:            Full-time, Hourly

Reports To:        Practice Manager  

We are looking for people who are:

·       Flexible

·       Committed

·       Improvement focused

·       Collaborative

·       Fun

·       Curious

·       Relationship focused

·       Passionate

·       Execution Focused

·       Self-Starter

·       Eager to learn new skills

Essential Job Functions*:

We are seeking a full-time highly motivated, self-directed, and skilled problem solver with excellent communication, presentation skills and an outgoing personality to effectively assist in marketing our orthodontic practice. 

The Marketing/Scheduling Coordinator is a highly motivated, self-directed, and skilled communicator with a passion for community and school outreach, event planning, and social media. As well as scheduling new and current patients, answering phone calls, creating appointments. This role serves as a key member of our team, collaborating with doctors and other clinical/administrative leaders to promote the brand, culture, and patient care throughout the community and build the team culture internally. This is a position that relies on relationships, business savvy and people skills. This position has hybrid capacity – working mainly in the Practice on the Scheduling duties – but may work remotely occasionally creating gifts for referring Doctors’ offices and ensuring a personable delivery.

We are looking for people who are:

Fun

Flexible

Committed

Curious

Team Focused

Focus on Improvement

Relationship Focused

Self-Starter

Eager to Learn

Responsibilities

·       Maintain all Social Media platforms, engaging with patients, increase engagement, and grow followers.

·       Create, maintain, monitor, and execute internal promotions to engage with patients.

·       Create, plan, and implement events and outreach programs with schools & community to increase brand and presence in the community.

·       Ability to converse, build relationships with, and gain trust from doctors, team members, patients, and community members.

·       Building creative gift baskets and other gifts – deliver to referring doctors’ offices

• Work hours and travel must be flexible to accommodate working in office, deliveries, evening and weekend events.
• Answering phone, scheduling new and existing patients with enthusiasm and helpfulness
• Greeting patients in person with a “white glove” experience
• May be required to open and close the Practice following prescribed procedures
• Other duties as required

*Please note:  this job description is not designed to cover a comprehensive list of duties or responsibilities that are required for this position.  Duties and responsibilities may change with or without notice.

Qualifications

Minimum Requirements:

• High School Diploma or GED
• Computer experience
• Flexible Schedule
• Valid Drivers license
• Ability to work flexible hours

Preferred Requirements:

• Associate’s or Bachelor’s Degree in marketing or related field
• 1-2 years recent experience
• Experience in the dental environment a plus.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting, standing, bending, reaching, walking
• Ability to lift and carry 20 pounds
• Hand-eye coordination and manual dexterity sufficient to maneuver in an office environment (keyboard, phone, copier, and other office equipment
• Mobility required to maneuver travel requirements
• Ability to drive a vehicle independently

Southern Orthodontic Partners is an Equal Opportunity Employer (EEO).