What are the responsibilities and job description for the Sales Manager position at Southern Outdoor Restoration?
We are: A top exterior property service business that has grown quickly through great hiring, excellent service, and word-of-mouth recommendation. We bring tech-savvy service to a field where that is rare, and our clients rely on it and appreciate us for it. We provide the following property services to HOAs, Apartment Communities, Office and Retail, Campuses, and Auto Dealerships: Pressure Washing, Gutter Cleaning, Window Cleaning, Dryer Vent Cleaning, Holiday Light Installation, and Specialty Cleanings.
You are: A sharp, hard-working, people-person who is looking to lead, motivate, and influence a skilled team of Account Managers. You are ready to fully own the role, including learning what we do and how we do it, so that you'll have the context needed to help us demonstrate value to our clients and continue our growth. You’re eager for a work environment that allows you to be both creative and collaborative. You desire a fast-paced workplace and embrace change!
Our ideal candidate is:
- Experienced in managing and leading a team of sales professionals.
- An organized self-starter who learns quickly. If you’re not, you will feel as though you’ve been thrown in the deep end at SOR. If you are, you’ll thrive, and will love getting to put your skills to work.
- Independent: Once you have some context and direction, you can "take the ball and run with it".
- Reliable: You do what you say you will.
- An excellent communicator: A person with finely-honed communication skills – written and spoken, both virtually and in person.
- Ethical: You earn the trust we place in you. You choose to do the right thing.
- A person who takes pride in their workmanship and has the willingness to learn and improve (no matter how experienced, smart, or successful you are).
- Someone with a desire to be part of a team; who recognizes that a rising tide lifts all boats and that all team members contribute to SOR’s success.
Optional/ beneficial experience:
- Experience in any of the following:
- CRM systems and the associated administration
- Sales and forecasting tools and reporting
- Proven success with sales, business development, and/or team leadership
- Experience with property managers, commercial service companies, or property maintenance firms
Duties/Responsibilities Examples:
Sales Team Management:
- Lead, manage, evaluate, and motivate direct reports to meet and exceed sales targets
- With HR, participate in the recruiting, hiring, and firing of direct reports
- Own the strategy and tasks for the relevant functions of the team regardless of stage or staffing
- With Director of Sales, architect the workflows and responsibilities of all roles to streamline sales and service goals
- Act as a player-coach to help close business when needed
Gross Margin Delivery:
- Annual sales projections by month by service line
- Maximize gross margin in absolute dollars via utilization and velocity of gross margin
- Ensure the volume of new deals started is sufficient to meet or exceed sales targets
- Adhere to the applicable budget line items set by Director of Sales (marketing, business development, team building, salaries, commissions)
- Manage the seasonal initiatives (annual review meetings, following year service summaries, budget approval confirmations, Community Initiatives and CI budget targets)
- With Director of Sales, create monthly sales and revenue reporting, commentary on daily digest as appropriate, and bookings deck
Client Experience:
- Defining, designing, and scaling the client experience
- Ensuring that our "Customer Commitments" are diligently kept
- Ensure all customer interactions with the company (sales, service) are consistent with SOR brand identity and core values
- Overseeing any account management transitions with clients
- Other duties as necessary
Compensation & Benefits
- Salary
- Mileage reimbursement
- 401K with matching available
- Subsidized health Insurance available
- Supplemental insurance available (dental, vision, disability, etc)
- Paid Time Off (PTO)
- Company Holidays
- Additional PTO can be earned by volunteering in the community
- Company-provided MacBook
- Opportunities to grow: classes, certifications, additional responsibilities and influence
- A well-functioning team of motivated, intelligent, caring co-workers
This role requires submission of the following. All other items are optional. Show us why you’re the best choice for this role!
- Resume
- Cover letter
- Reference list
Due to the required tasks of the job, the ability to be covered by our auto policy is a prerequisite to hire.
SOR is an equal opportunity employer and follows all applicable laws. Applicants must be authorized to work in the U.S. without restriction; we cannot sponsor visas. SOR uses e-Verify. We may request race, ethnicity, and gender information for EEO reporting. Providing this is voluntary and will not affect your application.
Please note: We do not accept unsolicited resumes or offers of services from recruitment agencies or headhunters. All inquiries must be made directly by applicants. Thank you for your understanding.
Salary : $105,000 - $120,000
