What are the responsibilities and job description for the Hospital Greeter (Part-Time) position at Southern Regional Medical Center?
Committed to Delivering Compassionate, Quality Care to Patients
Join an award-winning team of dedicated professionals committed to our core values of quality, compassion, and community! Southern Regional Medical Center, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.
Southern Regional Medical Center is a non-profit, 331-bed full-service hospital serving the residents of Clayton County and southern crescent metro Atlanta communities. The hospital offers a complete line of services including Senior Care and Senior Behavioral Health Services; Emergency Services; Heart and Vascular; Advanced Imaging; Laboratory; Neuroscience Services; Rehabilitation; Sleep Diagnostic Center; Surgery/Robotic Surgery; Wound Care; and Women’s Health Services, including a Level III NICU. The hospital is certified accredited as a Chest Pain Center and Primary Stroke Center. Learn more at southernregional.org.
We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation, or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
We are seeking a Hospital Greeter (Part-Time), sometimes referred to as our Visitor Services Associate at Southern Regional Medical Center, a member of Prime Healthcare in Riverdale, GA. As our Hospital Greeter you will welcome and assist our patients, visitors, and staff by providing directions, answering inquiries, helping with check-in, and ensuring safety protocols are followed. They offer a friendly, reassuring presence, coordinate with hospital staff, and contribute to a positive experience for all visitors.
Shift’s Available: Days
Employment Type: Part-time
Essential Duties and Responsibilities (includes, but not limited to):
- warmly welcome patients, families, and guests, and providing directions to various departments or areas within the hospital
- answer general inquiries about hospital services, policies, or locations
- help patients with the check-in process and directing them to the appropriate registration or waiting areas
- ensure visitors follow hospital protocols, including visitor restrictions, and guiding them to the appropriate locations
- provide emotional support to patients and visitors, offering a friendly and reassuring presence.
- communicate with hospital personnel to ensure smooth operations and to relay any necessary information
- High School Diploma or Equivalent required
- Previous experience in office or receptionist
- Effective written, verbal communication, and interpersonal skills
- Ability to multi-task, prioritize needs to meet required timelines
- Analytical and problem-solving skills
- Customer Services experience preferred
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