Medical Payment Processor

Medical Payment Poster

PartnerCare is looking for a wonderful teammate to join our team as aMedical Payment Poster!  We offer competitive wages, benefits that protect you and your family, and a 401(k) plan with a match to help you prepare for your future. We are also dedicated to building the work environment where our people grow and thrive. We want you to be a fan of where you work!

What We Do

Our mission is to deliver comprehensive care to help musculoskeletal, and pain management patients live their best lives possible. We do this by working as a team, striving to embody our values. With the right talent and strategy, we will continue to raise the bar in our industry, living our mission and delivering best-in-class services to our partners.

Who We Are

We believe we will be successful in our mission by living by a set of values we hold in high regard that drive what we do every day. The values we believe in and that you can count on are:

• Compassion. We genuinely care for the well-being of our patients and one another. We treat others with dignity, kindness, and respect.
• Excellence. We are a performance-driven organization committed to excellence in service and patient outcomes. We work to be the best version of ourselves each day.
• Integrity. We value honesty and transparency. We openly communicate in pursuit of truth. We build our reputation and positively impact our industry by doing what is right.
• Teamwork. We are one team with a shared vision of success. We work collaboratively to deliver on our promise to our partners and our patients.
• Accountability. We are accountable to each of our stakeholders for our decisions, actions, and results.
• Growth Mindset. We seek to constantly grow and evolve, being adaptive to the changing market and responsive to our customer expectations. We invest in the talents of our team, providing pathways for personal and professional growth.

Together, we will become the most trusted musculoskeletal and pain management organization. Our organization will grow rapidly, and we will maintain a culture of high performance.

Success will be the result of the team.

How You Contribute and Succeed

The Medical Payment Poster is a valuable member of the Revenue Cycle team as they ensure that payments that are made via insurance or self-pay are properly applied to the services our patients receive in a timely manner.  The general things that they will do to accomplish this goal includes:

• Will be working with Lockbox’s, electronic and Manual Payments.
• Accurately applies all payments and adjustments to individual patient accounts based on documents Explanation of Benefits (EOB)
• Process credit card payments received in the mail. Performs other duties as needed. 
• Balances posting to bank deposits and thoroughly researches and reports any variances. 
• Processes Electronic Remittance as directed, resolving all edits, and importing Electronic Advice
• Preparation of posting batches when applicable 
• Work overpayment worklists in accordance with CMS required timelines 
• Process refund checks, collection payments and do a daily mail sort.

 The right person for this role will delight in providing great customer service to patients and providers, a strong attention to detail and prioritization skills, and be compassionate for patients experiencing chronic and/or acute pain. To be successful in this role, the person will be a great team member, working together with others, kind and friendly, open to feedback for growth, and a role model of our values.

We prefer at least two years of experience but are willing to train newer teammates with the right focus on patient care, service, and teamwork.

If this sounds like you, we’d love the opportunity to talk with you further about joining the team!

Education and Experience:

• High school diploma
• Previous work experience preferred.