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Authorizations Coordinator

Southern Sports Medicine Partners Llc
Jackson, TN Full Time
POSTED ON 3/3/2025
AVAILABLE BEFORE 4/28/2025

MidSouth Pain Treatment Center, a PartnerCare affiliated company, is seeking a full-time Authorizations Coordinator, to join our growing and established practice in Jackson, TN.

Our practice focuses on taking care of the patient with a comprehensive plan, delivering high customer service, keeping patients safe and well-informed and reducing patients' pain as much as possible.

Our mission is to better the community by providing comprehensive pain management care led by interventional pain specialists so that our patients live their best functional lives. We do this by working as a team, striving to embody our values. With the right talent and strategy, we will continue to raise the bar in our industry, living our mission and delivering best-in-class services to our partners.

We believe we will be successful in our mission by living by a set of values we hold in high regard that drive what we do every day. The values we believe in and that you can count on are:

  • Compassion. We genuinely care for the well-being of our patients and each other and are committed to supporting each other with kindness and compassion.
  • Accountability. We are dedicated to providing the highest standards of care and being accessible to our patients and each other with integrity and professionalism.
  • Respect. We treat every individual with dignity and foster an environment of diversity, collaboration, and respect ensuring that everyone feels valued and heard.
  • Excellence. We strive for excellence in delivering the best outcomes for our patients and creating a fulfilling work environment that provides opportunities for growth and career advancement.

Together, we will be the most trusted source for pain management care. Our organization will grow rapidly, and we will maintain a culture of high performance.

Success will be the result of the team.

The Authorizations Coordinator is a professional who determines a patients eligibility for insurance benefits prior to medical treatments and tests. This is a critical, administrative role that streamlines the submissions process for patients and secures necessary pre-authorizations.

Tasks and Responsibilities

  • Work with physicians and third-party payors to obtain, verify insurance coverage and obtain appropriate authorizations in a timely manner.
  • Communicate with medical facilities to resolve any discrepancies.
  • Communicate patients financial obligations if applicable.
  • Verify insurance for all scheduled appointments/patients.
  • Correctly identify insurance benefits/co pays and deductibles and documents accurately on verification forms.
  • Obtaining previous MRIs or imaging.
  • Update demographic information as necessary.
  • Make appointments for specialist/facilities as needed.
  • Informs appropriate staff/patient of authorizations/referral requirements.
  • Staying current with insurance requirements, maintaining logs of denied claims and problem solving as applicable.
  • Follow up on missing or inaccurate information including coordination with clinical staff and physicians.

PartnerCare offers competitive compensation, superior benefits (medical, dental, vision, 401(k), life/disability insurance), and so much more!

Education and Experience

  • High School diploma or equivalent, Associates or Bachelors Degree preferred
  • Two years experience in a medical facility
  • ECW (EClincalWorks) Preferred.

Knowledge, Skills and Abilities:

  • Intermediate computer/software skills in Word, Outlook, Excel
  • Accurate data entry and typing skills of 45 WPM
  • Knowledge of medical terminology and insurance
  • Demonstrates ability to appear for work on time, follow directions from a supervisor, interact well with co-workers, understand and follow work rules and procedures.
  • Excellent organizational skills
  • Comply with corporate policies, goals and objectives, accept constructive criticism, establish goals and objectives, and exhibit initiative and commitment.
  • Self-starter with the ability to work independently and as part of a medical office team.
  • Strong Attention to detail with a high degree of accuracy
  • Ability to prioritize and multi-task when presented with multiple duties.
  • Excellent math skills

About the Practice:

MidSouth Pain Treatment Center (MPTC) was founded in 2000, with the goal of addressing the lack of treatment options for pain-related medical issues in rural areas. MPTC has become one of the largest practices in the Western Tennessee and Northern Mississippi region, with locations in Oxford, MS, Tupelo, MS, Jackson, TN, and Cordova, TN. MidSouth provides a broad range of interventional pain management services with top procedures including lumbar, thoracic, surgical branch blocks, radio frequency nerve ablation, medial nerve blocks, and epidural injections, among others.

MidSouth Pain Treatment Center is an affiliate of PartnerCare, a leading provider of interventional pain management and musculoskeletal services headquartered in Tampa, FL. Across over 30 locations in Florida, Georgia, North Carolina, Mississippi, and Tennessee, PartnerCare provides comprehensive care to its patients, offering minimally invasive alternatives to surgery that address the root causes of patients pain and help them live their best lives possible.

PartnerCare is an equal opportunity employer, dedicated to creating a workplace that is free of harassment and discrimination. We base our employment decisions solely on business needs, job requirements, and qualifications. We do not tolerate discrimination or bias based on race, color, creed, sex, sexual orientation, gender identity, age, religion, national origin, citizenship status, disability, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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