What are the responsibilities and job description for the Service Technician position at Southern States Utility?
Diagnose, Repair, and Service eighteen-wheeler trailers
- Communicate with service writers to determine work schedule (PM‘s / breakdowns)
- Communicate with customers.
- Order / obtain parts from Parts Department
- Repair equipment in the shop and at the customer location
- Complete required paperwork
· Diagnose trailers, and offer solutions to meet customer expectations.
- Problem – solve technical problems (HVAC, electrical, diesel engine, air systems, brakes, axles, and light systems)
- Customer – relation’s issues
- Obtain estimates.
· Represent Southern States Utility Trailers to customers.
- Maintain a professional image of self, company vehicles, and facilities.
· Emphasize and practice safety self, and environmental protection.
- Work in a manner that protects customers, employer, co-workers, and the public.
· Uphold the Southern States vision, mission, values, and objectives!
- Treat others as you would like to be treated.
- Involve everyone in continuous improvement.
- Provide excellent service to our customers.
· Maintain acceptable personal and work area standards for safety, appearance, and equipment condition.
- Wearing uniforms and personal grooming, look professional.
- Work area clean, orderly, litter free
- Equipment and tools in good working condition
- Practice common sense safety always.
Qualifications:
· Must have tools
· Clean driving record
· Basic knowledge of diesel engines, general maintenance, and electrical schematics
· Reliable transportation to and from work
· Basic knowledge of computers
· Meet physical and mobility requirements
· Pass background check
· Pass pre-employment, random, post accident, and reasonable suspicion drug screening.
Job Type: Full-time
Pay: $17.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Overtime
Ability to Relocate:
- Jackson, TN: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $28