What are the responsibilities and job description for the Service Writer position at Southern Tire Mart?
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Service Writer - Job Description
A Service Writer is responsible for assisting customers with their vehicle repair needs. Their duties include greeting customers and telling them about the types of services their shop offers, updating customers on the progress of their vehicle repairs or limited offerings like free vehicle inspections and processing customer transactions upon completion of their vehicle repairs.
Responsibilities
- Interact with customers, listen to their questions and provide timely responses.
- Educate clients about Southern Tire Mart products, services and offers.
- Schedule appointments, take orders, monitor service progress, calculate charges, and process payments.
- Serve as a customer relationship manager.
- Serve as a link between customers and different departments in the organization.
Benefits
· 401K
· 401K Matching
· Health Insurance
· Dental Insurance
· Life Insurance
· Vision Insurance
· Paid Time Off
Southern Tire Mart is your source for America's favorite quality brands. At locations throughout the southern United States, we continue the mission we began in 1973 to serve families and businesses with the best passenger and commercial tires on the market. And, to provide you the latest in parts and products at the best prices with unparalleled service. Whether you're looking for semi-truck tires or car tires, you'll find just what you need right here and you'll discover why Southern Tire Mart is North America's #1 Commercial Tire Store!
More Reasons to Love Southern Tire Mart
· #1 North America Commercial Tire Dealer since 2012
· #1 Truck Retreader in North American since 2007
· #1 Commercial Tire Dealer in the US since 2008
· Best in class service on America's favorite passenger tire brands
Job Type: Full-time
Pay: $13.00 - $17.00 per hour
Expected hours: 40 – 50 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Shift:
- 10 hour shift
Work Days:
- Monday to Friday
- Weekends as needed
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $13 - $17
